Associate Analyst - Supplier Management

About the role

Ally Financial seeks an Associate Analyst – Supplier Management who will drive operational excellence through supplier oversight, process improvement initiatives, project execution, and performance management. The role involves solving complex problems, diving into data, improving processes, and collaborating with cross‑functional teams to ensure work is completed accurately and efficiently.

Responsibilities

• Represent Ally in communications with internal and external teams.
• Support Business Units with consistency, guidance, and direction on Ally policies, standards, business continuity planning, best practices, tools, and projects.
• Assist in conducting annual reviews of business operations, structure, risk profile, personnel changes, and geographic locations, and update processes and procedures strategically.
• Perform on‑site visits to suppliers as needed or requested by management.
• Support implementation of formal Business Process Testing to align objectives with Ally policy requirements.
• Deliver continuous year‑over‑year expense improvements and performance lifts by enhancing processes and productivity.
• Build solid peer‑to‑peer relationships in a team environment to meet operational needs.
• Communicate daily, weekly, and monthly with vendors to provide exceptional customer service for routine and escalated requests.
• Support rigorous quality, control, and compliance programs, including an ongoing self‑assessment process.
• Perform data entry, system coding, inventory audits, reconciliations, and other tasks to ensure alignment between vendor and Ally systems.
• Respond promptly to vendor requests for information, data, or document generation.
• Review compliance and cost issues related to suppliers as needed.
• Assist in developing and refining metrics to measure supplier performance.
• Conduct supplier due diligence and termination activities when required.

Qualifications

• 1+ year of experience managing third‑party vendors and supplier relationships.
• Ability to contribute on complex assignments and assume increasing leadership responsibilities.
• Intermediate Microsoft Excel skills.
• Basic understanding of data‑analysis tools such as SQL, Python, or R.
• Advanced oral and written communication skills.
• Strict confidentiality and detail‑oriented problem‑solving abilities.
• Independent worker with strong time‑management skills.
• Project/process management framework knowledge (preferred).
• Ability to handle multiple tasks and meet deadlines in a fast‑paced environment.
• Judgment to research and solve operational problems where answers are not apparent.
• High school diploma or GED equivalent (minimum).
• Background in remarketing and/or late‑stage collections is recommended but not required.

Benefits

• Paid time off starting at 20 days plus 11 paid holidays and 8 hours of volunteer time off annually (prorated).
• 401(k) plan with company matching, student loan pay‑down, 529 education savings assistance, tuition reimbursement, employee stock purchase plan, and financial coaching resources.
• Flexible health and insurance options: medical, dental, vision, life insurance for employee/spouse/children, short‑ and long‑term disability, Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance.
• Family‑building support: adoption, surrogacy, fertility assistance, paid parental and caregiver leave, dependent daycare FSA, backup child and elder care, childcare discounts.
• Work‑life integration programs: Employee Assistance Program, subsidized Weight Watchers® membership, and various employee discount programs.
• Potential travel allowances, relocation assistance, signing bonus, and/or equity depending on the role.

Pay

Base Pay Range: $47,840.00 – $75,000.00. Position within the range is determined by role scope, responsibilities, experience, education, certifications, training, and other qualifications. This position is eligible to participate in Ally’s annual incentive compensation plan.

Schedule

Ally designates roles as fully on‑site, hybrid, or fully remote. Hybrid roles generally require a set number of days in the office as defined by the manager. Specific work requirements will be discussed during the hiring process and may change based on leader discretion or business need.