Associate Analyst OCM

Key Responsibilities

• Contribute to the execution of OCM activities aligned with project goals and stakeholder needs.
• Aid in assessing readiness for change at individual, team, and organizational levels.
• Develop tactics to enable smooth implementation and overcome resistance to change.
• Create initiative-specific deliverables such as change impact assessments, stakeholder analyses, and resistance management plans.
• Monitor change adoption progress and identify opportunities for improvement.

Communication & Engagement

• Create clear, engaging, and audience-appropriate communications (emails, newsletters, intranet content, posters, presentations, etc.).
• Develop multimedia collateral—videos, infographics, brochures—supporting change awareness and understanding.
• Communicate complex ideas in simple, accessible language tailored to diverse stakeholder groups.

Training & Learning

• Contribute to training needs assessments and the development of learning materials.
• Support delivery of training sessions for individuals, teams, and leaders.
• Maintain training assets and update content as needed.

Collaboration & Project Support

• Collaborate with OCM Managers and Leads to ensure alignment with broader change strategies.
• Participate in workshops, feedback sessions, and stakeholder briefings to gather insights and refine approaches.
• Assist with special OCM projects as assigned.
• Collect and interpret adoption metrics, stakeholder feedback, and other data to inform change sustainment planning.