Associate Administrator, Professional Practice, Education & Care Coordination - Ambulatory Nursing Administration - Full Time 8 Hour Days (Exempt)(Non-Union)

About the role

The Associate Administrator, Professional Practice, Education & Care Coordination provides strategic and operational leadership for ambulatory nursing professional practice across USC Care. This executive nursing leader is responsible for advancing nursing excellence through professional practice governance, clinical staff education, competency management, Magnet readiness, professional development, care coordination, nursing triage operations and programs.

The Associate Administrator partners closely with physician, operational, quality, and nursing leaders to ensure standardized, evidence-based nursing practice across all ambulatory settings. This role promotes a culture of clinical excellence, professional growth, innovation, and patient-centered care while supporting organizational goals related to quality, safety, access, experience, workforce engagement, and regulatory readiness.

Responsibilities

• Leads the development, implementation, and oversight of the ambulatory professional practice model.
• Establishes system-wide nursing standards, clinical practice guidelines, and evidence-based workflows.
• Chairs and supports nursing governance councils and professional practice committees.
• Ensures alignment of nursing practice with organizational priorities, regulatory requirements, and national professional standards.
• Oversees nursing policy development, review, and standardization across all ambulatory practices.
• Promotes evidence-based practice, quality improvement, and nursing innovation initiatives.
• Leads ambulatory nursing's Magnet journey, readiness activities, and professional practice initiatives.
• Develops infrastructure to support Magnet standards, shared governance, professional development, nurse engagement, and outcomes measurement.
• Collaborates with organizational Magnet leaders to align ambulatory efforts with system strategies.
• Oversees recognition initiatives including DAISY Awards, BEE Awards, and other nursing excellence programs.
• Promotes nursing certification, scholarly activity, research, and publication opportunities.
• Develops and executes a comprehensive ambulatory nursing education strategy.
• Conducts annual educational needs assessments and develops system-wide learning plans.
• Oversees onboarding, orientation, clinical competencies, annual validation, and continuing education programs.
• Creates leadership development programs for nurse managers, nurse leaders, and emerging nurse leaders.
• Promotes specialty certification and career advancement pathways.
• Ensures education aligns with quality, safety, accreditation, regulatory, and operational priorities.
• Provides oversight for ambulatory care coordination programs.
• Collaborates on the development of standardized care coordination frameworks and best practices.
• Ensures effective transitions of care and multidisciplinary coordination across the continuum.
• Partners with physicians, advanced practice providers, social services, quality, and care teams to improve patient outcomes.
• Promotes models that enhance access, reduce fragmentation, and improve patient experience.
• Provides oversight of centralized nursing triage operations.
• Ensures evidence-based triage protocols and clinical decision support tools are maintained and standardized.
• Monitors triage quality, patient safety, service levels, productivity, and patient experience metrics.
• Oversees staffing models, workforce planning, competency validation, and performance standards for triage personnel.
• Collaborates with operational leaders to optimize access, reduce unnecessary utilization, and support value-based care initiatives.
• Leads strategic planning and program growth for centralized care coordination, triage, and 3CI services.
• Evaluates opportunities for technology-enabled care coordination, artificial intelligence, workflow automation, and virtual nursing support.

Requirements

• Bachelor’s Degree in Nursing (BSN)
• Master’s degree in Nursing, Healthcare Administration, Business Administration, Education, or related discipline
• 7-10 years of progressive nursing leadership experience
• 5 years of Director-level or above leadership experience
• Experience leading ambulatory, care coordination, professional practice, education, quality, or clinical operations programs
• Demonstrated experience with Joint Commission, CMS, CDPH, and regulatory compliance requirements
• Experience developing competency programs, education systems, professional governance structures, and clinical standardization initiatives
• Experience with Magnet principles, shared governance, accreditation readiness, and nursing professional development
• Intermediate to advanced computer skills in Microsoft Office programs including Word, Excel, and PowerPoint
• Strong analytical thinking and problem-solving skills
• Demonstrates ability to utilize effective, appropriate, and diplomatic oral and written communication skills
• Leading/guidance skills

Qualifications

• Doctorate (preferred)
• Ambulatory oncology or infusion services leadership experience (preferred)
• Magnet designation or Magnet readiness experience (preferred)
• Experience with care management, triage operations, population health, and value-based care programs (preferred)
• Experience leading enterprise-wide or multi-site nursing initiatives (preferred)
• Familiarity with competency tracking systems, learning management platforms, and workforce development programs (preferred)

Skills

• Registered Nurse - RN (CA Board of Registered Nursing)
• Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Fire Life Safety Training (LA City)
• Specialty Certification: Certified in Executive Nursing Practice (CENP) or Nurse Executive, Advanced-Board Certified (NEA-BC) required within six months of hire/transfer

Pay

The annual base salary range for this position is $164,403.00 - $271,265.00.