Associate Account Manager I, NY

React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. With a focus on respiratory and sleep health sectors, we offer a comprehensive range of products and services across acute care, non-acute care, and home medical equipment. By integrating manufacturing and distribution, React Health addresses the needs of both undiagnosed individuals and those requiring therapy after diagnosis, particularly within the sleep and respiratory care sectors.

About the role

Looking for talented candidates seeking an entry-level position into a Medical Device Sales Career. The Associate Account Manager is responsible for growing customer relationships and delivering exceptional service through customer visits, product demonstrations, educational/training programs, in-services, and problem resolution. The ideal candidate will have basic sales experience in copier, insurance, or car rental businesses, with an energetic personality and strong relationship-building skills. This role involves significant travel to support customer needs.

Responsibilities

• Develop and enhance customer relationships through routine visits, product demonstrations, educational programs, in-services, and problem resolution.
• Document activities within the assigned management system.
• Work closely with the Sales Management team to evaluate business conditions and sales trends.
• Develop and implement a proactive plan involving service and support with Sales Management.
• Attend and participate in departmental meetings, seminars, and training sessions to maintain professional competence.
• Ensure all department compliance guidelines are met.
• Provide customer-focused interactions and perform all duties necessary for the department as per policies and procedures.
• Perform other duties and responsibilities as delegated by the supervisor within the scope of practice.

Requirements

• Ability to work in a team environment.
• Exceptional follow-up with customers and internal team members.
• Strong interpersonal skills and a self-starter with a strong work ethic.
• Willingness to travel up to 75% throughout the territory to support customer needs.
• Understanding of the sleep or respiratory market is a plus.

Qualifications

• Bachelor’s degree (BS/BA) in business, management, communications, or equivalent experience.
• Excellent attention to detail and project management skills.
• Excellent written and oral communication skills; ability to work effectively with diverse groups.

Physical Demands

• Requires normal visual acuity and hearing.
• Typically involves sitting comfortably for extended periods, with brief standing, walking, or bending.
• Extensive use of computer terminals and keyboards to accomplish work objectives.
• Required to sit and use hands/fingers to handle or manipulate keyboard keys.
• Some work (less than 5%) may require moving and lifting heavy networking equipment.

Benefits

• Plus Incentive Commission Plan (Sales).