Associate Account Executive - Commercial Lines, Insurance

About the role

The Associate Account Executive – Commercial Insurance Lines is an entry-level service role supporting Account Managers within the Commercial Lines department of Provident Protection Plus (PPP). This position is designed to build foundational insurance knowledge, develop technical and client service skills, and gain a working understanding of the PPP insurance business while supporting daily client account management activities. The Associate Account Executive contributes to assigned account tasks and works closely with internal teams as they progress toward becoming a licensed insurance professional.

Position Summary

This position can be based out of our Waldwick, NJ or Augusta, NJ location.

Key Responsibilities

• Provide administrative and operational support to the Commercial Lines team across multiple offices, including maintaining client files and responding to client correspondence
• Aid in processing and calculating audits, cancellations, billing inquiries, renewal submissions, and distribution of client portal invitations
• Retrieve, manage, and organize policy documentation from carrier portals for Account Managers
• Prepare internal and client presentation materials as requested
• Perform other related duties as assigned

Skills and Training Required

• Customer service experience
• Commercial Lines insurance experience preferred
• Strong attention to detail and ability to meet deadlines
• Organized, collaborative, and team-oriented
• Familiarity with Windows-based software
• Ability to build rapport with clients and insurance underwriters

Work Experience

• Minimum of 2 years of insurance industry experience

Educational Requirements

• High School diploma or GED required
• Bachelor’s degree preferred
• Risk Management degree preferred

Licenses and Certificates

• If not currently licensed in Property & Casualty, the individual must obtain a Property & Casualty license within six (6) months of hire

Working Conditions

• Back Office / Beacon / PPP Environment includes:
• Prolonged sitting
• Lifting of 5–10 lbs. (e.g., printer paper, storage boxes)
• Occasional bending or overhead lifting
• Work is performed in a typical office environment with moderate noise levels and may include travel to customers or property locations.

Pay Details

• $25.00 - $30.77 /hourly
• The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

Benefits

• Accrue paid time-off (PTO), receive Holiday (PTO)
• Eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan
• Disability Insurance, an Employee Assistance Program, and Basic Life Insurance provided
• Sponsored Tuition Disbursement and Loan Repayment programs are also available
• Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans