Associate Account Director

About the role

The Associate Account Director at Signal Theory is responsible for building and maintaining great client relationships and leading a multidisciplinary team at the agency.

Responsibilities

• Build and maintain senior-level client relationships based on knowledge, trust and confidence.
• Regularly discuss agency performance with clients in order to ensure continuous improvement for the team.
• Challenge the team to bring solutions that tie directly to the client’s business objectives and demonstrate the agency’s core competencies.
• Be a strategic thinker, ask smart questions and lead by example, guiding the team to do the same.
• Maintain a keen awareness of the client relationship and agency work in order to proactively identify and resolve risk situations.
• Possess superior knowledge and understanding of the client’s brand(s), product(s), organization structure and general operations and share that information with the multidisciplinary team.
• Possess superior knowledge and understanding of the agency’s solutions, processes and best practices across all disciplines.
• Seek opportunities to collaborate with co-workers throughout the entire agency and drive the collaborative mentality across the team.
• Build close alignments with agency leaders in all disciplines to ensure the highest level of strategic and creative outcomes for the client.
• Work closely with the finance team to monitor and drive team profitability.
• Lead or support the client scope of work and compensation agreements.
• Proactively engage the Account Director; Senior Director, Account Management; Vice President, Account Management; and agency leadership to ensure appropriate awareness of client and team business priorities.
• Be a successful, connected manager who motivates members of his/her team to deliver their best and guide professional growth of all direct reports.
• Proactively identify and pursue growth opportunities for both client and agency business.

Requirements and Experience

• At least seven years of experience in an agency or relatable client environment.
• B2C marketing experience is helpful.
• Bachelor’s degree preferred; marketing or communications emphasis preferred.
• Demonstrates Signal Theory’s Signals of Culture.
• Must have experience leading teams and managing people.

Position can be based in Wichita, KS or Kansas City. HR Stuff Exceptional Benefits Include Up to $500 a year to put toward qualified wellness expenses, like your gym membership After one year, we’ll reimburse up to 50% of tuition costs for approved continuing education After eight years, enjoy a 4-week paid sabbatical, plus a $750 reimbursement for international travel Of course, We Also Are an equal opportunity employer Provide health, dental and vision insurance Offer salaries commensurate with experience Offer both traditional and Roth 401k plans with employer matching.