Associate Account Director

About the role

The Associate Account Director will partner with the Global Client Lead to manage the global agency partnership within a portfolio of clients. They will work closely with creative and strategy leads, both internally and with external agency partners. The role involves strategic, client, team, and overall business management responsibilities.

Responsibilities

• Support clients by enabling them to develop and deliver holistic campaigns, innovative projects (AI-driven), and provide advice regarding change management.
• Work closely with various internal teams (i.e. Project Management, Strategy, Creative, Production) and communicate clear client direction to those teams.
• Drive projects forward autonomously with consultation of team leads, bridge communication gaps, manage project development while understanding the production process.
• Present to client audiences at the Manager, Director, and Executive levels.
• Ensure work meets client needs/expectations and is delivered in a timely manner and within budget.
• Contribute to writing creative briefs; gather necessary client information, work with project managers to meet client schedules, manage creative production requirements, and timelines, including briefing, obtaining internal and external approvals on work, and attending content shoots.
• Able to communicate client priorities, direction, and concerns to the team in verbal and written form.
• Collaborate and integrate with partner agencies and various client stakeholders.
• Identify new opportunities to grow existing business.

Requirements

• 8 to 10 years of Account Management experience, ideally within an agency setting.
• Experience working on various types of marketing (print, video, digital and web).
• Revenue management skills.
• Exceptional presentation skills.
• Excellent interpersonal, communication, and organizational skills, with internal teams and external clients.
• Drive to deliver innovation and effective application of technologies.
• Curiosity for continued improvement and strong use of data for optimization (effectiveness and efficiency).
• Ability to handle high-pressure situations.
• Willingness to wear many hats while giving team members autonomy and support.

Qualifications

• Reports to: Global Client Lead
• Location: NYC - This is a hybrid role requiring 3 days a week in office.
• Salary Range: $100k to $120k US Pay Range: $100,000—$120,000 USD