Associate, Accommodations Stakeholder Relations

Key Responsibilities

• Support the Manager and Senior Manager in maintaining clear and consistent communication with assigned stakeholder groups
• Help track stakeholder requests, questions, and issues in the Accommodation CRM system
• Aid in preparing meeting materials, stakeholder reports, and presentations
• Assist in coordinating stakeholder site visits and hotel walkthroughs
• Serve as a point of contact for basic inquiries from internal and external stakeholders, escalating as needed

Logistics & Operational Support

• Maintain and update project timelines, stakeholder lists, and documentation relevant to assigned stakeholder groups
• Coordinate stakeholder interaction with the Accommodation Management System (AMS), including data entry and troubleshooting
• Distribute and track the return of Accommodation Allocation Agreements and Invoices
• Support the collection and validation of hotel rate and inventory information
• Provide on-site support at designated accommodation command centers and/or hotel hubs during Games time to help resolve issues, liaise with partners, and ensure stakeholder satisfaction.

Cross-Functional Collaboration

• Support the integration of accommodation plans with other internal LA28 functional areas including transportation, accreditation, ticketing, etc.
• Help gather and organize feedback from internal teams related to hotel allocations and operational needs
• Participate in internal meetings and ensure all follow-up and action items are tracked and completed.

Administrative & Data Management

• Prepare materials for internal and external meetings, including notetaking and follow-up tracking
• Maintain organized and up-to-date files and stakeholder contact records
• Support regular reporting on stakeholder progress, key milestones, and risk items
• Aid in hotel room inventory management, releases, and invoice processing