Assoc HR Business Partner- Central HR

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About the Role

Performs a variety of HR-related tasks and initiatives to support the overall HR strategy of the entity and health system. Strong emphasis on utilizing critical thinking and autonomy to provide exemplary service to team members and leaders.

Responsibilities

• Serve as a primary contact for routine HR-related inquiries from leaders and team members. Research and respond to questions and concerns. Escalate more complex inquiries to the appropriate resource.
• Assist HR team to investigate, document, and resolve HR problems and issues.
• Interpret HR, entity, and system policies and procedures, and provide guidance and education to leaders and team members where appropriate.
• Access, understand, and interpret HR data, along with the generation and distribution of related reports and information (HR metrics, data requests, etc.). Conduct preliminary analyses of data, setting forth progress and adverse trends. Provide input into any recommendations or conclusions.
• Assist with high-volume, time-sensitive, and confidential data/reporting related needs (e.g., flu shot compliance, turnover analysis).
• Execute local employee recognition and culture enhancement programs (employee appreciation month, career service awards, new team member breakfast, etc.) including event planning activities, logistics, ordering of supplies, communications, and marketing responsibilities in partnership with a collaborative work team.
• Support the HR Business Partner(s) and HR leader(s) in collecting and coordinating information.
• Implement local DEI events and initiatives.
• Complete local data tasks not handled by the Talent Care Center (TCC).
• Partner with the TCC, Centers of Excellence (COEs), and/or other entity HR teams to respond to requests timely and accurately.
• Support implementation of department or entity action plans from the outcomes of CulturePulse.
• Provide support to compliance initiatives and/or onsite audits.
• Participate in compensation activities (salary planning spreadsheets, market adjustments, miscellaneous projects).
• Provide local administrative HR support (schedule events or interviews, coordinate meetings, etc.).
• Manage local badge creation (for new hires/transfers, replacement badges, etc.).
• Perform other duties as assigned or required based on existing entity-specific needs.

Requirements

• Must be able to perform effectively in a stressful and fast-paced work environment.
• Ability to prioritize appropriately.
• Detail-oriented with the capacity to effectively multi-task throughout the day.
• Excellent communication skills and the capacity to interact professionally with a variety of customers to provide excellent customer service.
• Ability to function independently, yet productively as a cooperative team member.
• Exceptional organizational and critical thinking skills.
• Ability to handle matters in a discrete and confidential manner.
• Ability to maintain quality documentation.

Qualifications

• A bachelor's degree in Human Resources, Business Administration, or related field is preferred, or a combination of education and experience sufficient to meet the relevant experience and competencies.
• Experience and working knowledge of multiple human resources disciplines, including compensation practices, organizational diagnosis, employee relations, diversity and inclusion strategies, performance management, organizational development, talent acquisition, and applicable employment laws.
• Experience comprehending, interpreting, and appropriately applying sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Academic medical center experience preferred.
• Professional HR Certification (PHR or SHRM-CP) preferred.