Assoc. Director of Health Care

About the Role

NYC Health + Hospitals/North Central Bronx (NCB) is a 215-bed community hospital specializing in women’s and children’s services, as well as Behavioral Health acute and ambulatory care. As part of the New York City Health + Hospitals system, NCB is committed to providing safe, high-quality medical care for all in need. Every employee embodies the ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence through a person-centered approach.

Responsibilities

• Develops, plans, coordinates, and monitors professional and medical aspects related to the delivery of health care services, ensuring quality care and compliance with federal, state, and local legislation.
• Formulates and evaluates programs and projects in collaboration with leadership to accomplish departmental objectives.
• Monitors and coordinates the review of health care programs to ensure they meet established needs, objectives, and goals.
• Maintains liaison with internal and external stakeholders to coordinate departmental activities.
• Reviews experimental models and designs for health care delivery systems to ensure quality care standards.
• Provides guidance to health care settings on utilization review, quality assurance, and discharge planning programs in compliance with state, federal, and The Joint Commission requirements.
• Reviews city, state, and federal regulations and advises personnel on compliance improvements.
• Designs and/or reviews performance audits and recommends improvements to enhance effectiveness and quality standards.
• Provides advisory and consultative services to the system, health care settings, and staff on health care programs, standards, and services.
• Advises leadership on policy and procedural changes, staff development, productivity goals, and program improvements.
• Participates in meetings, plans conferences, and collaborates with health care groups and organizations on special medical programs and standards.
• Supervises staff assigned to departmental activities, providing professional and administrative direction.
• Manages pharmacy-specific tasks, including staff scheduling, drug inventory, and record-keeping.
• Oversees Omnicell inventory management and TempTrak refrigerator/freezer monitoring systems.
• Facilitates processes to improve pharmacy stock room operations and supervises support staff.
• Ensures knowledge and compliance with the 340B Drug Program requirements.
• Maintains accurate shelf and item labels in all pharmacy drug storage locations.
• Prepares and interprets inventory-related reports, verifies vendor orders, and quarantines incorrect, expired, or damaged items.
• Assists in identifying drug use trends and high-cost items, communicating findings to leadership.
• Advises procurement supervisors on procedural changes, staff development, and productivity goals.
• Assists with regulatory audits, performs physical inventories, and monitors drug shortages and recalls.
• Handles expired medications using a Reverse Distributor and ensures compliance with regulatory and hospital rules.
• Coordinates the receiving, checking, and storage of pharmaceuticals and supplies with procurement staff.
• Ensures compliance with the Bar Code Medication Administration policy as it relates to pharmacy.
• Performs related duties as assigned by the Director and/or Assistant Director of Pharmacy.

Requirements

• Master’s degree from an accredited college or university in Hospital, Health, Public or Business Administration, Healthcare Management, Public Health, or a related discipline; and four (4) years of full-time, progressively responsible experience in hospital administration with an emphasis on health care delivery services.
• OR Bachelor’s degree in the disciplines listed above; and five (5) years of full-time, paid experience in hospital administration with an emphasis on health care delivery services.

Skills

• Ability to work independently with minimal supervision.
• Strong judgment in managing drug inventory, including ordering, receiving, and record-keeping.
• Proficiency in managing Omnicell inventory and TempTrak refrigerator/freezer monitoring systems.
• Ability to schedule staff and ensure appropriate coverage for daily pharmacy operations.
• Experience with the 340B Drug Program and its requirements.
• Ability to set priorities, make decisions, and respond quickly to inquiries from supervisors or auditors.
• Strong communication skills for advising leadership and staff on procedural changes and improvements.
• Ability to handle frequent interruptions and adapt to changes in workload and schedule.
• Knowledge of regulatory compliance and experience assisting with audits.