Assoc Dir, External Communications

Boston, US – Full-time, unlimited employment

About the role

The Associate Director, External Communications will play a key role in advancing Servier’s external corporate narrative, strengthening enterprise reputation, and supporting thought leadership for senior leaders and the company. This role translates enterprise priorities into clear, compelling external messaging and communications programs that reinforce how the company is understood across stakeholder audiences and the broader industry.

Reporting to the Director of Enterprise Communications, this Boston-based role serves as a trusted partner responsible for activating the company’s external communications strategy across channels, initiatives, and new opportunities. The role shapes messaging, leads high-quality execution, and strengthens scalable external communications capabilities for a growing organization.

This role works closely with functional leaders across the organization, Corporate Affairs colleagues, and external agency partners to ensure consistent, clear, and differentiated storytelling aligned with enterprise priorities. The ideal candidate is a strong cross-functional communicator with sound judgment, excellent writing and message development skills, and experience working at the intersection of strategy and execution. They bring a capability-building mindset, using data and insights to strengthen processes and continuously improve external communications strategies and execution.

Responsibilities

• Develop and activate external communications strategies that translate enterprise priorities, business objectives, partnerships, and organizational milestones into clear, cohesive storytelling
• Support the company’s external corporate narrative and ensure messaging is consistently reflected across channels, materials, and communications opportunities
• Lead development of high-quality external communications materials, including messaging, statements, leadership materials, narrative tools, and other core content in support of enterprise priorities
• Partner across Corporate Affairs and with cross-functional stakeholders to align external storytelling with broader business priorities and communications objectives
• Strengthen external communications processes, messaging tools, and best practices as the organization grows and evolves
• Execute measurement approaches and track KPIs established for enterprise communications initiatives to inform optimization and continuous improvement
• Develop thought leadership strategies and visibility opportunities for senior leaders, including speaking engagements, authored content, and other external platforms aligned with enterprise priorities
• Partner with external agency teams to execute media and external communications strategies that reinforce corporate narrative and reputation priorities
• Contribute to communications planning for key corporate milestones, partnerships, organizational developments, and other high-visibility moments
• Monitor the external landscape to identify reputational opportunities, emerging issues, and areas where the company can strengthen visibility or differentiation
• Coordinate with global communications colleagues as appropriate to support aligned external messaging and narrative consistency

Requirements

• Bachelor’s degree required
• Minimum of 8+ years of corporate communications experience in biotechnology, pharmaceutical, healthcare, or related sectors
• Experience leading external communications, corporate narrative, reputation, and/or thought leadership programs in a complex or regulated environment
• Exceptional writing, storytelling, and message development skills across executive, corporate, and external stakeholder audiences
• Ability to operate independently with sound judgment and strong execution in a fast-paced, matrixed environment
• Experience collaborating effectively with senior functional leaders and cross-functional stakeholders
• Combination of agency and in-house biopharma experience preferred

Schedule

Boston-based hybrid position, requires in-office presence 2-3 days a week. Travel: 15%.

Pay

The salary range for this role is $160,000–$180,000. An employee’s pay position within the salary range will be based on relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Employees in this position are also eligible for short-term and long-term incentive programs.

Benefits

• Medical, dental, and vision coverage
• Flexible time off (unlimited sick time and flex time; no accrual)
• 401(k) retirement plan
• Life and disability insurance
• Recognition programs