Assistant Vice President, Inland Marine Claims

About the role

The Assistant Vice President, Inland Marine Claims at Argo Group oversees the Inland Marine Claims Department. This role reports to the SVP, Specialty Claims and is responsible for delivering expert claims guidance, managing third-party administrators, leading process improvements, recruiting, coaching, and retaining high-performing claims professionals.

Responsibilities

• Deliver expert claims guidance in Inland Marine policies (Builders Risk, Contractor’s Equipment, Commercial Output, Difference in Conditions, Installation Floater, Ocean Marine Motortruck/Cargo)
• Drive timely and accurate results while shaping cost-effective litigation strategies
• Oversee third-party administrators handling Ocean Marine bodily injury and property damage claims
• Ensure alignment with program standards, compliance, and performance expectations
• Champion strong claims management principles, setting and achieving performance goals, and implementing data-driven claim management
• Lead process improvements, collaborating cross-functionally to boost systems, workflows, and operational efficiency
• Recruit, coach, and retain high-performing claims professionals, cultivating technical excellence and exceptional service
• Model Argo’s values, championing strong claims management and a positive, growth-focused culture for lasting organizational success

Requirements

• Over a decade of Inland Marine claims expertise, including five-plus years leading teams and driving high performance
• Demonstrate advanced skills in claims resolution, settlement practices, and technical procedures, consistently delivering timely, cost-effective results
• Exhibit strong business acumen, analytical decision-making, and resilience, thriving in fast-paced environments and adapting to evolving challenges
• Lead with emotional intelligence, fostering collaboration, providing meaningful coaching, and building strong relationships across teams and partners
• Communicate confidently with executive leadership and peers, leveraging polished presentation skills and proficiency in MS Office Suite and key business software

Qualifications

• Must be legally authorized to work in the United States
• Must be able to work in the office

Skills

• Expert knowledge of Inland Marine policies
• Strong claims management principles
• Ability to lead process improvements
• Effective communication and coaching skills

Benefits

• Competitive compensation package
• Performance-based incentives
• Comprehensive benefits program including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities

Pay

The base salary range is $166,000 - $194,000 (based on experience and location).

Schedule

This role requires being primarily in the office.