Assistant Vice President, Compliance Quality Assurance
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need a Pay section for salary range. Also we could include Certifications/Licenses under Qualifications.
We must not repeat the job title as heading. The job title is Assistant Vice President (AVP), Compliance Quality Assurance. Not to be used as heading.
We need to preserve all substantive information. Let's extract:
About the role: paragraphs from "The Assistant Vice President (AVP), Compliance Quality Assurance supports..." up to "...while maintaining appropriate data protection, confidentiality, and governance standards."
Responsibilities: bullet list under "What you’ll be doing" with subheadings: Quality Assurance and Compliance Testing, Risk and Control Management, Data Analytics and Continuous Monitoring, Artificial Intelligence and Innovation, Stakeholder Management and Communication. Each has bullet points.
Qualifications: The section "Qualifications Why Lloyds" includes some fluff about Lloyds North America, inclusion, etc. We need to keep substantive qualifications? Actually there is no explicit qualifications list besides maybe "Professional Certifications / Licenses Required". The "Qualifications" heading in the posting is followed by "Why Lloyds" paragraph about the company, not actual qualifications. So we might need to treat that as not substantive qualifications; but we still need a Qualifications section if there is real specific content. The posting does not list specific qualifications like education, experience. So maybe we should not create a Qualifications section because there is no real specific content. However we have Certifications/Licenses required; that could be considered qualifications. Could place under Qualifications.
But the instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So if we put Qualifications heading but only have generic company description, that's filler. Better to omit Qualifications section and instead include Certifications/Licenses under maybe Skills? But Skills not present. Could put under "Requirements"? Not present. Could put under "Qualifications" but we need to ensure it's specific content: Certifications/Licenses Required: CAMS, CRCM is specific. So we can have a Qualifications section with that line.
We also have Benefits section with list.
Pay section: Annual Salary Range.
We should not include schedule.
Now we need to format using for each section heading. Use - for lists. Use
for prose.
We need to preserve all substantive information: So we need to include the paragraphs from About the role, responsibilities subheadings and bullet points, benefits list, pay line, certifications.
We should also keep the description of Lloyds North America? That is under "Qualifications Why Lloyds". Might be considered filler but it's descriptive of the company. Could be considered part of "About the company" not required. The instruction says remove boilerplate, but this is not boilerplate; it's company description. Might be considered substantive? However it's not about the role. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep it if it's substantive. But where to place? Could be under a section like "About Lloyds" but not in allowed headings. Allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "About the company". So we might need to incorporate that content into Qualifications or maybe omit because not fitting allowed headings. The instruction says use those headings for section headings; but we could also have other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples, not exclusive? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not add other headings. Therefore we should omit the Lloyds description if it doesn't fit under those headings. Could we put it under Qualifications as part of qualifications? It's not a qualification but maybe we can include as a paragraph under Qualifications before the certifications. That would be specific content about the company, but still under Qualifications heading. Might be acceptable.
Alternatively, we could treat the Lloyds description as part of "About the role"? No.
Better to include it under Qualifications as a paragraph describing the organization, then list certifications.
Thus Qualifications section will have a paragraph(s) about Lloyds North America and then a list or sentence about certifications.
We need to avoid duplication: The posting also includes "Our commitment to inclusion" and "Reasonable Accommodations..." which we should remove as EEO boilerplate.
Also "Our Benefits" heading we keep but we need to format as Benefits
then list.
Now let's extract the exact substantive text.
About the role paragraph(s):
"The Assistant Vice President (AVP), Compliance Quality Assurance supports the execution of independent quality assurance reviews and compliance testing activities designed to assess the effectiveness of regulatory compliance, risk management practices, and internal controls across the organization. The role contributes to the delivery of the annual QA plan through risk-based reviews, assessment of control design and operating effectiveness, identification of control gaps, and development of practical recommendations that support a strong and sustainable control environment. The opportunity The AVP partners with Compliance, Operational Risk, Legal, Operations, Human Resources, Finance, and business stakeholders to provide credible challenge, strengthen documentation, validate remediation, and promote consistent adherence to applicable laws, regulations, internal policies, and governance standards. The role also includes responsible use of approved technology, data analytics, automation, and artificial intelligence tools to enhance testing efficiency, documentation quality, insight generation, and continuous monitoring, while maintaining appropriate data protection, confidentiality, and governance standards."
Note there is a missing period after "The opportunity". We'll keep as is.
Responsibilities: There's a heading "Responsibilities What you’ll be doing". Then subheadings:
Quality Assurance and Compliance Testing
- Execute risk-based Compliance Quality Assurance reviews in accordance with the approved annual QA plan.
- Evaluate the design and operating effectiveness of controls supporting regulatory, compliance, and operational risk requirements.
- Develop testing strategies, test scripts, sampling methodologies, and workpapers that are sufficient to support review conclusions.
- Assess compliance with applicable laws, regulations, regulatory guidance, internal policies, procedures, and standards.
- Identify control deficiencies, root causes, and emerging risk themes, and draft clear findings and remediations for management.
- Prepare concise, well-supported reports and summaries for stakeholders, senior management, and governance forums.
- Track management action plans and perform validation of remediation activities, including review of evidence and sustainability of corrective actions.
Risk and Control Management
- Provide independent challenge on the effectiveness of risk management practices, governance, oversight, monitoring, and reporting processes.
- Support issue validation activities and operating effectiveness assessments for remediated controls.
- Identify recurring themes across reviews and escalate significant control concerns through appropriate channels.
- Contribute to continuous improvement of QA methodology, testing standards, documentation practices, and reporting templates.
- Maintain audit-ready workpapers that clearly support conclusions, ratings, findings, and management action plans.
Data Analytics and Continuous Monitoring
- Use data analytics to identify trends, anomalies, outliers, and potential compliance or operational risk indicators.
- Support development of dashboards, metrics, and management reporting that enable risk-based prioritization and decision-making.
- Leverage approved reporting and visualization tools to improve insight, transparency, and stakeholder communication.
- Assist in building continuous monitoring approaches that support earlier identification of control weaknesses and emerging risks.
Artificial Intelligence and Innovation
- Demonstrate AI literacy and practical understanding of emerging AI technologies, including generative AI, machine learning, data quality, explainability, bias, and responsible AI principles.
- Use approved AI-enabled tools responsibly to improve productivity, research, documentation quality, testing efficiency, reporting, and workflow management.
- Critically evaluate AI-generated outputs for accuracy, completeness, relevance, bias, and appropriateness before relying on them in QA deliverables.
- Identify opportunities to automate or streamline manual QA activities through approved AI-assisted analytics, workflow tools, and process improvements.
- Remain current on regulatory, industry, and internal expectations relating to AI governance, responsible AI usage, and technology-driven risk management.
Stakeholder Management and Communication
- Build effective relationships with Compliance, Operational Risk, Legal, Audit, Operations, HR, Finance, and business stakeholders.
- Facilitate constructive discussions regarding findings, recommendations, root causes, and remediation plans.
- Provide credible challenge in a collaborative, solutions-oriented, and non-accusatory manner.
- Support regulatory examinations, internal audits, external reviews, and management reporting requests as required.
Qualifications: The posting includes "Qualifications Why Lloyds Lloyds North America forms an integral part of Lloyds Banking Group, a leading UK‑based financial services group focused primarily on retail and commercial customer. We have operated in North America for over 100 years, delivering a client‑focused approach to large Corporate and Institutional clients with strong links to the UK. From our New York office, we provide a comprehensive range of core banking products, including lending, trade finance, and working capital solutions, alongside debt capital and financial markets services through our U.S. broker‑dealer, Lloyds Securities Inc. Our commitment to inclusion At Lloyds, diversity and inclusion are core to who we are. We are committed to attracting, retaining, and developing the best talent and creating a culture where every colleague feels included, valued, and empowered to be their best. Lloyds values diversity across all backgrounds and experiences and encourages our colleagues to bring their whole self to work. We provide equal employment opportunities to all applicants and employees in accordance with applicable law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Lloyds North America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, our scheduling team can assist if you are selected to interview. Our Benefits We also offer a wide‑ranging benefits package, which includes: Comprehensive health coverage with multiple medical plan options, including an HSA‑eligible plan with company contributions, plus dental, vision, and 24/7 virtual care
- for lists. Use
for prose. We need to preserve all substantive information: So we need to include the paragraphs from About the role, responsibilities subheadings and bullet points, benefits list, pay line, certifications. We should also keep the description of Lloyds North America? That is under "Qualifications Why Lloyds". Might be considered filler but it's descriptive of the company. Could be considered part of "About the company" not required. The instruction says remove boilerplate, but this is not boilerplate; it's company description. Might be considered substantive? However it's not about the role. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep it if it's substantive. But where to place? Could be under a section like "About Lloyds" but not in allowed headings. Allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "About the company". So we might need to incorporate that content into Qualifications or maybe omit because not fitting allowed headings. The instruction says use those headings for section headings; but we could also have other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples, not exclusive? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not add other headings. Therefore we should omit the Lloyds description if it doesn't fit under those headings. Could we put it under Qualifications as part of qualifications? It's not a qualification but maybe we can include as a paragraph under Qualifications before the certifications. That would be specific content about the company, but still under Qualifications heading. Might be acceptable. Alternatively, we could treat the Lloyds description as part of "About the role"? No. Better to include it under Qualifications as a paragraph describing the organization, then list certifications. Thus Qualifications section will have a paragraph(s) about Lloyds North America and then a list or sentence about certifications. We need to avoid duplication: The posting also includes "Our commitment to inclusion" and "Reasonable Accommodations..." which we should remove as EEO boilerplate. Also "Our Benefits" heading we keep but we need to format as
Benefits
then list. Now let's extract the exact substantive text. About the role paragraph(s): "The Assistant Vice President (AVP), Compliance Quality Assurance supports the execution of independent quality assurance reviews and compliance testing activities designed to assess the effectiveness of regulatory compliance, risk management practices, and internal controls across the organization. The role contributes to the delivery of the annual QA plan through risk-based reviews, assessment of control design and operating effectiveness, identification of control gaps, and development of practical recommendations that support a strong and sustainable control environment. The opportunity The AVP partners with Compliance, Operational Risk, Legal, Operations, Human Resources, Finance, and business stakeholders to provide credible challenge, strengthen documentation, validate remediation, and promote consistent adherence to applicable laws, regulations, internal policies, and governance standards. The role also includes responsible use of approved technology, data analytics, automation, and artificial intelligence tools to enhance testing efficiency, documentation quality, insight generation, and continuous monitoring, while maintaining appropriate data protection, confidentiality, and governance standards." Note there is a missing period after "The opportunity". We'll keep as is. Responsibilities: There's a heading "Responsibilities What you’ll be doing". Then subheadings: Quality Assurance and Compliance Testing - Execute risk-based Compliance Quality Assurance reviews in accordance with the approved annual QA plan. - Evaluate the design and operating effectiveness of controls supporting regulatory, compliance, and operational risk requirements. - Develop testing strategies, test scripts, sampling methodologies, and workpapers that are sufficient to support review conclusions. - Assess compliance with applicable laws, regulations, regulatory guidance, internal policies, procedures, and standards. - Identify control deficiencies, root causes, and emerging risk themes, and draft clear findings and remediations for management. - Prepare concise, well-supported reports and summaries for stakeholders, senior management, and governance forums. - Track management action plans and perform validation of remediation activities, including review of evidence and sustainability of corrective actions. Risk and Control Management - Provide independent challenge on the effectiveness of risk management practices, governance, oversight, monitoring, and reporting processes. - Support issue validation activities and operating effectiveness assessments for remediated controls. - Identify recurring themes across reviews and escalate significant control concerns through appropriate channels. - Contribute to continuous improvement of QA methodology, testing standards, documentation practices, and reporting templates. - Maintain audit-ready workpapers that clearly support conclusions, ratings, findings, and management action plans. Data Analytics and Continuous Monitoring - Use data analytics to identify trends, anomalies, outliers, and potential compliance or operational risk indicators. - Support development of dashboards, metrics, and management reporting that enable risk-based prioritization and decision-making. - Leverage approved reporting and visualization tools to improve insight, transparency, and stakeholder communication. - Assist in building continuous monitoring approaches that support earlier identification of control weaknesses and emerging risks. Artificial Intelligence and Innovation - Demonstrate AI literacy and practical understanding of emerging AI technologies, including generative AI, machine learning, data quality, explainability, bias, and responsible AI principles. - Use approved AI-enabled tools responsibly to improve productivity, research, documentation quality, testing efficiency, reporting, and workflow management. - Critically evaluate AI-generated outputs for accuracy, completeness, relevance, bias, and appropriateness before relying on them in QA deliverables. - Identify opportunities to automate or streamline manual QA activities through approved AI-assisted analytics, workflow tools, and process improvements. - Remain current on regulatory, industry, and internal expectations relating to AI governance, responsible AI usage, and technology-driven risk management. Stakeholder Management and Communication - Build effective relationships with Compliance, Operational Risk, Legal, Audit, Operations, HR, Finance, and business stakeholders. - Facilitate constructive discussions regarding findings, recommendations, root causes, and remediation plans. - Provide credible challenge in a collaborative, solutions-oriented, and non-accusatory manner. - Support regulatory examinations, internal audits, external reviews, and management reporting requests as required. Qualifications: The posting includes "Qualifications Why Lloyds Lloyds North America forms an integral part of Lloyds Banking Group, a leading UK‑based financial services group focused primarily on retail and commercial customer. We have operated in North America for over 100 years, delivering a client‑focused approach to large Corporate and Institutional clients with strong links to the UK. From our New York office, we provide a comprehensive range of core banking products, including lending, trade finance, and working capital solutions, alongside debt capital and financial markets services through our U.S. broker‑dealer, Lloyds Securities Inc. Our commitment to inclusion At Lloyds, diversity and inclusion are core to who we are. We are committed to attracting, retaining, and developing the best talent and creating a culture where every colleague feels included, valued, and empowered to be their best. Lloyds values diversity across all backgrounds and experiences and encourages our colleagues to bring their whole self to work. We provide equal employment opportunities to all applicants and employees in accordance with applicable law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Lloyds North America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, our scheduling team can assist if you are selected to interview. Our Benefits We also offer a wide‑ranging benefits package, which includes: Comprehensive health coverage with multiple medical plan options, including an HSA‑eligible plan with company contributions, plus dental, vision, and 24/7 virtual care