Assistant Vice President, Commercial Property Management

About the role

The Lewis Group of Companies is a real estate firm with 70 years of experience. This executive leadership role serves as the second-in-command for our Commercial Property Management division, overseeing a diverse portfolio of retail centers, office parks, and mixed-use properties in Southern and Northern California.

Responsibilities

• Serve as the Vice President's principal operational partner and provide leadership continuity across the department.
• Act on behalf of the VP during periods of absence while ensuring strategic matters are appropriately escalated.
• Lead, mentor, and develop a team of approximately three to five Property Managers and support staff.
• Establish performance expectations, accountability measures, and operational standards across the portfolio.
• Conduct property reviews and operational audits to ensure consistent execution of company policies and best practices.
• Serve as the primary escalation point for operational, tenant, vendor, and property-related issues.
• Lead Portfolio Operations
• Oversee the day-to-day operational execution of the commercial portfolio in alignment with the Vice President's strategic direction.
• Help ensure exceptional tenant service, property appearance, maintenance standards, and operational performance.
• Oversee preventative maintenance programs, property inspections, life-safety compliance, and risk management initiatives.
• Review vendor contracts, maintenance programs, and service proposals within delegated authority.
• Cook up with Construction, Development, Leasing, Accounting, Legal, and Marketing teams to support portfolio objectives.
• Oversee operational aspects of tenant move-ins, renewals, relocations, and tenant improvement projects.
• Build Tenant & Vendor Partnerships
• Foster long-term relationships with tenants, contractors, vendors, and business partners.
• Support Property Managers in resolving complex tenant concerns and strengthening tenant retention.
• Participate in tenant meetings and major negotiations alongside the Vice President as needed.
• Support Financial Performance
• Aid in operating budgets, capital plans, financial forecasting, and ownership reporting.
• Review operating results, forecasts, and variances with Property Managers and recommend operational improvements.
• Monitor operating expenses, recoveries, contract performance, and other key property metrics.
• Support executive reporting, business planning, and budget presentations.
• Drive Continuous Improvement
• Champion operational excellence through consistent implementation of company policies, procedures, and service standards.
• Identify opportunities to improve efficiency, tenant satisfaction, and property performance.
• Lead special projects, process improvements, and technology initiatives.
• Promote a culture centered on accountability, collaboration, innovation, and exceptional customer service.
• Ensure compliance with applicable laws, lease requirements, company policies, and workplace safety standards.

Requirements

• Bachelor's degree in Business Administration, Real Estate, Property Management, Finance, or a related field preferred.
• 7–10+ years of progressively responsible commercial property management experience with 5–7+ years of leadership experience managing Property Managers or multi-property teams.
• Demonstrated success leading multi-property operations through subordinate managers.
• Strong knowledge of lease administration, CAM reconciliations, budgeting, financial reporting, tenant relations, and commercial property operations.
• Experience with MRI or similar property management software preferred.
• California Real Estate License preferred.
• Strong proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

Skills For Success

• Experienced commercial property management executive.
• Leadership, business acumen, and relationship-building skills.

Benefits

• Starting base salary range of $140-$160k per experience level.
• Annual bonus and raise eligibility.
• Comprehensive health benefits plans and 401(k) with company match.
• Paid vacation, holidays, and PTO time.
• Outstanding career growth opportunities.
• A collaborative leadership environment where your contributions make a lasting impact.