Assistant Business Office Manager

Job Summary

Join Our Team as an Assistant Business Office Manager Support Operational Excellence in Long-Term Care Creative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to join our growing team!

Support Operational Excellence

• Support Accounts Receivable Management: Assist in maintaining accurate documentation, sending collection letters, and following up on past-due receivables.
• Aid in Billing Operations: Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions.
• Process Claims: Support the processing of Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely submissions and weekly follow-ups.
• Maintain Resident Trust Funds: Assist in tracking and managing resident trust fund accounts in compliance with financial regulations.
• Ensure Accurate Documentation: Help complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Communicate Professionally: Work closely with residents, families, staff, and external stakeholders to ensure smooth office operations.
• Aid in Training and Support: Help train team members to meet the “3 Deep” backup requirement for office functions.
• Participate in Interdisciplinary Meetings: Assist in reviewing admissions, discharges, and payer changes to maintain an accurate census and ensure smooth financial operations.
• Perform Office Administrative Tasks: Manage mail distribution, update census and payer changes in PCC, and assist in adhering to collection policies.
• Support Financial Verification for Admissions: Help with financial verification and completing required paperwork for new admissions efficiently and accurately.

Qualifications

• Basic understanding of accounts receivable and financial processes.
• Strong organizational and multitasking skills.
• Proficiency in computer usage, including typing and 10-key operations.
• Excellent verbal and written communication skills in English.
• Pays strong attention to detail and is able to meet deadlines.
• Genuine care for elderly and disabled individuals and a commitment to resident well-being.
• Complies with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.

What Makes You a Great Fit

We’re seeking someone who:

• Has a basic understanding of accounts receivable and financial processes.
• Demonstrates strong organizational and multitasking skills.
• Is proficient in computer usage, including typing and 10-key operations.
• Possesses excellent verbal and written communication skills in English.
• Pays strong attention to detail and is able to meet deadlines.
• Exhibits a genuine care for elderly and disabled individuals and a commitment to resident well-being.
• Complies with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.

Why Choose Creative Solutions in Healthcare?

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retailer Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

About the Role

As one of Texas’s largest and most trusted providers of long-term care, we are committed to fostering a supportive workplace for our employees. We offer:

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retailer Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

Benefits

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retailer Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

Schedule

(For full-time employees)

Pay

(For full-time employees)