Assistant to Financial Advisor

About the role

Assist Financial Advisor (FA) with all administrative related tasks. Provides sales, processing, operational, administrative, and customer service support to Financial Advisor. Assist in the coordination of activities, travel arrangements, scheduling conferences/meetings, managing Financial Advisor’s calendar, and other projects as assigned. Act as a liaison between the client, Financial Advisor, and back office.

Essential Functions

• Answer telephone calls (responding, screening, and delegating calls as appropriate), and provide other assistance to callers if possible.
• Manage Financial Advisor’s calendar and schedule appointments.
• Arrange customer seminars and branch employee training.
• Prepare requested reports.
• Process documents, open client account, and upload to Smartworks Docupace.
• Aid Financial Advisor in marketing activities, use MarketingCentral and maintain client relationship management database.
• Establish and maintain customer files.
• Help Financial Advisor prepare for auditing.

Qualifications

• Education: College degree with business classes preferred but not mandatory.
• Experience: 2-5 years of applicable administrative experience required.
• Skills/Ability: Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook); strong communication and presentation skills; excellent follow-up and organizational skills; ability to work successfully both independently and as a team player. Be well organized, detail-oriented, manage multiple tasks and priorities, and have excellent customer service and computer skills.

Other Details

• Pay: $20.00 – $21.63 / hour without license, $21.63 - $25.00 / hour with license. Pay determined based on job-related knowledge, skills, experience, and location.
• Benefits: Cathay Bank offers a competitive benefits package including medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Contact Information

Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.