Assistant TLC Leader- Charleston, SC

Position Summary

The Assistant TLC Leader’s primary responsibility is to manage all aspects of the facilities operations. This position manages the inbound and outbound flow of products with a focus on safety and customer service. The Assistant TLC Leader ensures that all assets are properly protected while the distribution center maintains a safe, clean working environment. This position ensures company assets are properly protected and that all corporate operational policies and procedures are adhered to. The individual must exhibit the following core TireHub commitments: Approachable, Adventurous, Relentless, and Speedy.

Role Specifics

• Manages all aspects of the facilities “back shop” operations
• Manages the flow of inbound and outbound products
• Maintains a safe, clean working environment
• Ensures company assets are properly protected
• Ensures adherence to all corporate operational policies and procedures
• Acts as TLC Manager in his/her absence
• Opens/ closes facility as required
• Performs additional responsibilities as requested

Competencies

• Strategy Execution: Leads the execution of the strategic plans to achieve strategic priorities. Prioritizes and executes on the things they can control: Growing Shipments, Product Availability and Delivery, Sound Economics. Understands and translates strategic plans into tactical actions for direct reports. Finds and fixes “broken windows.” Takes ownership of success or failure. Keeps promises to fellow Hubbers. Understand and manages change.
• Financial Management: Demonstrates business and financial acumen relative to position. Proficient in analytics and data insights. Makes business decisions based on data. Adds marginal value, but only in revenue or costs, never both. Takes actions to improve mix of business and drives down expenses.
• Drives Results: Consistently achieves results personally, even under tough circumstances. Team achieves, but rarely exceeds goals. Holds teams accountable for results, good and bad. Facilitates a say “Yes” mentality in span of control. Identifies, records, and tracks useful measures and uses them to manage the performance of the team and individual Hubbers. Provides initial and ongoing training to teams. Does not accept mediocrity.
• Customer Focus: Understands and develops relationships with customers to take advantage of Actionable “Yes” moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Does not consistently do them. Is not satisfied with the status quo but isn't always sure how things can improve. Focuses on continuous improvement. Requires safe work practices. Drives Culture.
• Cares for Hubbers: Understands “people get things done.” Builds team that usually achieves common goals. Makes employment decisions such as selection, development, promotion and retention, so that people with the right values, beliefs, knowledge & skills are working in the right jobs. Holds everyone accountable. Ensures direct reports understand how they contribute directly to Mission & Vision attainment.

Experience

• Minimum of 5 years of applicable work experiences with a heavy focus on operations and warehouse management
• Experience with KPI management
• Supervisor or management experience
• Bachelor’s degree in operations/supply chain or equivalent field, MBA or equivalent graduate degree preferred