Jobs · Management · West Virginia

Full Time Assistant Manager -Charleston Town Center

Build-A-Bear Workshop · Charleston, WV · 1 wk ago
ManagementFull-time

Responsibilities

  • Aid the Chief Workshop Manager in assigning daily tasks to associates and overseeing their work.
  • Support hiring and promotion decisions, offering feedback and making recommendations.
  • Lead and motivate your team during shifts, enforcing policies and standards.
  • Identify and report potential violations to the Chief Workshop Manager or District Manager.
  • Recommend appropriate disciplinary actions and assist in delivering corrective measures.
  • Drive sales as the Floor Leader, coaching Bear Builders and fostering a Guest experience.
  • Ensure merchandising displays adhere to brand standards and maintain a cohesive store environment.
  • Exercise common sense and independent judgment to maintain operational efficiencies and resolve issues.
  • Oversee inventory management processes, including receiving, stocking, and conducting counts.
  • Build and develop a high-performing team that consistently delivers an exceptional Guest experience.

Requirements

  • Two years of store management experience, with a successful history in a customer-centric business, preferably in specialty retail.
  • A high school diploma with basic understanding of store technology solutions.
  • Two to four years of store management experience, with a proven history in a customer-centric business, preferably in specialty retail.
  • An associate’s or higher degree in business, management, or a related field.

Preferred Qualifications

  • Two to four years of store management experience, with a proven history in a customer-centric business, preferably in specialty retail.
  • An associate’s or higher degree in business, management, or a related field.

Behavioral Traits for Success

  • Thrives in a high-engagement Guest experience environment.
  • Balances creativity and fun with accountability and dependability.
  • Connects with and inspires others to drive results.
  • Exercises common sense and sound judgment in ambiguous situations.
  • Displays strong initiative and self-direction.
  • Unites teams to deliver strong results.
  • Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure.
  • Lets a confident extraverted style that can enliven, engage, and positively impact individuals and groups.
  • Maintains a positive outlook despite challenging circumstances.

Working Environment

  • Ability to work a typical retail schedule, including days, evenings, weekends, and holidays.
  • Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day.
  • Work environments include indoor/outdoor malls, strip centers, and other retail locations.
  • Lift up to 25 pounds.

Performance Measurement

  • Achieve annual store objectives and corporate goals, including decision-making, independent judgment, and execution.
  • Meet financial objectives consistently.
  • Create an Experience First culture for Guests and associates.
  • Effectively manage talent, including supervising, directing, and developing associates.
  • Execute operational standards consistently.
  • Foster team collaboration, communication, and performance.
  • Receive stakeholder feedback.

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