Assistant Thrift Store Manager

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

About the role

Location: Ledgewood Retail Thrift Store

Responsibilities

• Operate in accordance with the established hours of business and is properly staffed
• Ensure that general conditions of store meet high standards at all times
• Control and minimize store expenses
• Maintain a supply of cash and change sufficient to meet daily business needs
• Ensure that the premises are at all times safe for customers and employees
• Achieve excellent customer relations by training employees to greet, thank, or converse with customers and donors, and monitoring their performance
• Schedule interviews, and recommend hiring of store employees
• Conduct initial training, recurrent training, or training in new skills, policies, or procedures
• Aid store manager with employee performance evaluation and discussion
• Aid store manager to recommend raises for employees
• Enforce corporate personnel, loss prevention and operational policies and procedures
• Investigate and resolve employee complaints, grievances, or conflicts
• Achieve accurate and proper recording of all hours worked by employees
• Process, price, tag, hang, and display merchandise to maximize sales
• Recommend ways to increase sales, efficiency, and develop and expand local donor base
• Establish and monitor sound cash-handling procedures consistent with company policy
• Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required
• Ensure timely bank deposits either personally or by higher management
• Maintain excellent cleanliness of the store, including restrooms, donation center, and back room
• Conduct employee bag and locker checks regularly
• Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests
• Prepare and review banking documents, such as, deposit slips, and compare to store reports
• Ensure timely bank deposits either personally or by higher management
• Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and
• Responsible for payroll reconciliation in the absence of the Store Manager. Activities are subject to change / be added to meet business needs with management approval.

Requirements

• Some college preferred
• High school diploma, GED equivalency required, or its equivalent in courses of business or marketing
• Two (2) years of supervisory experience and two (2) years of retail experience
• Experience with supervision and training direct reports in all aspects of store operations
• Must be able to work flexible hours
• Outstanding organizational skills
• Ability to calculate amounts
• Working knowledge of computers and Microsoft Office applications

Special Working Conditions

The work environment is mostly indoors. Donated goods may be at times dusty or soiled. May be required to wear Personal Protective Equipment.

What We Offer

• Generous Time off policy to use when you need it
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retailer matching programs and contributions
• Transit and commuter benefits

Our Must Haves

• Some college preferred
• High school diploma, GED equivalency required, or its equivalent in courses of business or marketing
• Two (2) years of supervisory experience and two (2) years of retail experience
• Experience with supervision and training direct reports in all aspects of store operations
• Must be able to work flexible hours
• Outstanding organizational skills
• Ability to calculate amounts
• Working knowledge of computers and Microsoft Office applications

Benefits

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retailer matching programs and contributions
• Transit and commuter benefits