Assistant Systems Manager - Security

About the Role

The Assistant Systems Manager will join the Operations group as a Security Technician responsible for security initiatives across the Desktop, Server, Applications, and Network areas of the Lehigh County Information Technology Infrastructure. This position reports to the Security Information Officer and offers the opportunity to administer various security tools and manage employee training for the security platform.

Lehigh County serves a 2,500-member user community with multiple sites connected via VPN or direct fiber links. The role requires a thorough knowledge of switching and routing protocols, network tools, and edge security.

Responsibilities

• Monitor security alerts, logs, and events from tools such as firewalls, intrusion detection/prevention systems (IDS/IPS), antivirus software, and SIEM platforms.
• Investigate and respond to security incidents, vulnerabilities, and suspicious activities.
• Assist in the implementation and maintenance of security policies, procedures, and standards.
• Conduct routine vulnerability scans and support remediation efforts.
• Maintain user access controls, permissions, and authentication systems.
• Support security awareness training initiatives and educate employees on cybersecurity best practices.
• Assist with risk assessments, audits, and compliance activities.
• Install, configure, and maintain security software and hardware solutions.
• Document security incidents, investigations, and corrective actions.
• Collaborate with IT teams to ensure systems are securely configured and maintained.
• Perform regular backups and verify data recovery processes.
• Stay current with emerging cybersecurity threats, technologies, and industry best practices.

Requirements

• 5+ years of diverse computer and business experience.
• Four-year degree in a related field (B.S. in Computer Science preferred).
• Considerable knowledge of Microsoft Domain environments, including Active Directory Group Policy.
• Considerable knowledge of Microsoft Windows clients, backup software, and server-related concepts (e.g., virtual servers, storage area networking, fault tolerance, disaster recovery, and security).
• Considerable knowledge of networking concepts (e.g., TCP/IP, NetBIOS, RPC, routing, VLANs, WINS, DNS, DHCP, and Ethernet).
• Strong technical writing, communication, and presentation skills.
• Strong organization, planning, and people skills.
• Ability to prioritize multiple simultaneous work activities efficiently.
• Strong problem-solving and analytical ability.

Skills

• Security-focused credentials and experience (preferred).
• Experience with computer forensic tools and techniques (desirable).
• Certification in Network Management, Microsoft Exchange Server, or VMWare (desirable).
• Experience with firewalls, SIEM tools, and storage area networks (a plus).
• Experience with desktop management tools and Endpoint Detection and Response (EDR) tools (a plus).

Schedule

This is an onsite position located in downtown Allentown.