Assistant Stylist

About the role

At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share their expertise while building authentic community and fostering a sense of belonging. The Assistant Stylist role blends purpose with hands-on growth, offering robust organizational support, increasing investment in talent, and a clear path to empowerment and advancement within a company of unwavering strength and stability.

General Summary & Scope

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary position prepares talent for a stylist role by delivering quality professional services with an emphasis on the guest’s total look. The first three months focus on performance (earning power and productivity), people (guest service), and process (operating procedures and compliance) under the mentorship of an Elite or Master Stylist. During months four through six, the Assistant Stylist continues to assist while also servicing guests independently. The role requires a passion for the beauty industry, exceptional guest service, and a willingness to learn technical skills and product knowledge.

Responsibilities

• Performance
  • Deliver exceptional guest service and contribute to meeting or exceeding store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
  • Support the mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products through add-on recommendations, shampoo and treatment processes, blowouts and styling, global and retouch color applications, assisting with foils, cleaning/sanitation and organizing duties, pre-booking, and retail recommendations.
  • After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
  • Perform product demonstrations with guests to drive sales and enhance the guest service experience.
  • Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
  • Stay informed about new and existing industry trends, products, and services, and be knowledgeable about their ingredients and benefits to better serve guests.
  • Maintain prompt, regular attendance.
• People
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
  • Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
  • Establish professional peer and brand partner relationships that foster collaboration and exceptional guest service.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
• Process
  • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
  • Follow all safety, sanitation, and infection control procedures before, during, and after services; comply with state board guidelines.
  • Follow established service protocols to ensure a consistent and exceptional guest experience.
  • Utilize appropriate booking and clientele systems to book guests for return services and events.
  • Communicate any supply needs to the Experience Manager to ensure guest-readiness at all times.
  • Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned areas.
  • Attend mandatory trainings and meetings to enable continuous professional development.
  • Adhere to the Ulta Beauty dress code.
  • Protect company assets by following loss prevention best practices and providing exceptional guest service.

Qualifications

• Education: Cosmetology license
• Skills
  • Basic understanding of the latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing (where applicable), or aptitude to develop these skills.
  • Basic understanding of equipment and chemicals needed to perform technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
• Special Position Requirements: Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Frequent mobility during shift.
• Frequent bending, reaching, and twisting.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.
• Frequent use of a computer, telephonic devices, and related office and cosmetology supplies.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether a reasonable accommodation can be provided.