Assistant Stylist

About the role

At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share their expertise while building authentic community and a real sense of belonging. The Assistant Stylist role blends purposeful mentorship with hands-on learning, preparing talent to deliver quality professional services and drive guest loyalty. The position offers robust organizational support, increasing levels of investment, and clear pathways for personal empowerment and growth within a company of unwavering strength and stability.

General Summary & Scope

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary role is designed to prepare talent for a Stylist position by focusing on performance (earning power and productivity), people (guest service), and process (operating procedures and compliance standards). For the first three months, the Assistant Stylist supports and is mentored by an Elite or Master Stylist. During months four through six, they continue to assist while beginning to service guests independently. The role requires a passion for the beauty industry, exceptional guest service, and a willingness to learn technical skills and product knowledge.

Responsibilities

• Champion Ulta Beauty’s mission, vision, and values through consistent performance.
• Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
• Support mentor Stylist in meeting or exceeding sales and productivity goals by performing add-on recommendations, shampoo and treatment processes, blowouts and styling, global and retouch color applications, assisting with foils, cleaning/sanitation and organizing duties, pre-booking, and retail recommendations.
• After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
• Conduct product demonstrations with guests to drive sales and enhance the guest experience.
• Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services, and understand their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
• Partner with skin therapists and the retail team to provide a total-store, well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster collaboration and exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including safety, sanitation, and infection control procedures.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the Experience Manager to ensure guest-readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned areas.
• Attend mandatory trainings and meetings to enable continuous professional development.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.

Qualifications

• Cosmetology license required.

Skills

• Basic understanding of the latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing (where applicable), or aptitude to develop these skills.
• Basic understanding of equipment and chemicals needed to perform technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.

Special Position Requirements

• Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Frequent mobility during shift.
• Frequent bending, reaching, and twisting.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.
• Frequent use of a computer, telephonic devices, and related office and cosmetology supplies.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process to determine whether a reasonable accommodation can be provided.