Assistant Stylist

About the role

At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share their expertise while building authentic community and a real sense of belonging. The Assistant Stylist role blends purposeful mentorship with hands-on growth, preparing talent for a future as a Stylist through structured support and increasing responsibility.

Responsibilities

• Performance
  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
  • Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by performing add-on recommendations, shampoo and treatment processes, blowouts and styling, global and retouch color applications, assisting with foils, cleaning/sanitation and organizing duties, pre-booking, and retail recommendations.
  • After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
  • Conduct product demonstrations with guests to drive sales and enhance the guest experience.
  • Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
  • Stay informed about new and existing industry trends, products, and services, including ingredients and benefits, to better serve guests.
  • Maintain prompt, regular attendance.
• People
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a total-store, well-rounded guest experience.
  • Establish professional peer and brand partner relationships that foster collaboration and exceptional guest service.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
• Process
  • Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
  • Follow all safety, sanitation, and infection control procedures before, during, and after services; comply with state board guidelines.
  • Follow established service protocols to ensure a consistent and exceptional guest experience.
  • Utilize appropriate booking and clientele systems to book guests for return services and events.
  • Communicate supply needs to the Experience Manager to ensure guest-readiness at all times.
  • Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
  • Attend mandatory trainings and meetings to enable continuous professional development.
  • Adhere to the Ulta Beauty dress code.
  • Protect company assets by following loss prevention best practices and providing exceptional guest service.

Qualifications

• Education
  • Cosmetology license.
• Skills
  • Basic understanding of the latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing (where applicable), or aptitude to develop these skills.
  • Basic understanding of equipment and chemicals needed to perform technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
• Special Position Requirements
  • Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Frequent mobility during shift.
• Frequent bending, reaching, and twisting.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.
• Frequent use of a computer, telephonic devices, and related office and cosmetology supplies.