Assistant Studio Manager - West Seattle
About the role
The Assistant Studio Manager (ASM) works closely with the Studio Manager to ensure the front of the house operations run smoothly. This position is a great stepping stone for those looking to advance in management.
Responsibilities
- Greeting everyone who enters the studio with enthusiasm, energy and knowledge
- Presenting the OTF concept to any interested consumers, also known as “intros”
- Working at our front desk which includes answering phones and talking to members among other tasks
- Giving studio tours
- Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
- Selling memberships to help the studio thrive
- Following up on prospective clients
- Handling members’ concerns in a professional and objective manner with the goal of resolution
- Participating in marketing and outreach events
- Ensuring all areas of the studio are kept clean and organized
Requirements
- Passionate, positive, and detail-oriented personality
- Ability to talk to anyone
- Experience in a customer service or sales role
- Strong organizational skills
- Ability to multitask and manage multiple priorities
- Proficient in Microsoft Office Suite
Qualifications
- High school diploma or equivalent
- At least 1 year of relevant experience in a customer service or sales role
- Orangetheory Fitness certification preferred
Skills
- Excellent communication skills
- Customer service skills
- Organizational skills
- Microsoft Office proficiency
Benefits & Perks
- Competitive rate PLUS bonus potential!
- Opportunities for advancement!
- We strive to develop our teams within, and our goal is to offer our OTF rockstars long term career opportunities.
- WORKOUT FOR FREE!
- Casual/Fitness Dress-code
- Flexible schedule
- 401K Plan
- Dental and vision insurance plans
- Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness
- Potential for PTO benefits and medical insurance after initial measurement period
Studio Location
TBD after successful completion of training, depending on business needs
Job Type
Full Time
Diversity Commitment Statement
The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.
Disclaimers
- This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn Coaching, LLC.
- Afterburn participates in the federal government's E-Verify Program
- Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
- Afterburn is an Employment-at-Will Employer