Assistant Studio Manager

Job Summary

The Assistant Studio Manager part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived. The Assistant Studio Manager must take ownership of Guest Experience and Sales and overall performance.

Responsibilities

• Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service.
• Leading the team with strong Membership Sales. This is measured with conversion percentage and sales performance charts.
• Maintaining the Studio at all times, including but not limited to Flipping the Sauna Suites after each guest checks out.
• Acting as a liaison between the Studio Management and Team Members.
• Assisting in the training, coaching, and development of team members.
• Resolving any guest complaints or membership issues with the highest level of customer service
• Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
• Understanding and speaking about the science, technology, and benefits of IR sauna, Chromotherapy, Contrast Therapy and Red Light therapy.
• Working closely with the Studio Management on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations

Qualifications

• Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
• Results-driven and motivated to meet or exceed sales targets
• Able to lead and influence others to achieve goals
• Superior customer service skills to mediate all situations with a calm, helpful demeanor
• No-job-is-too-small attitude
• Passionate about health and wellness
• Consistently show a positive attitude & take responsibility for your own actions
• Strong collaboration, organizational, and prioritization skills
• Flexible and available to work varied shifts, including early mornings, evenings and weekends

Benefits

• Competitive hourly rate/annual salary
• Employee Discounts
• Opportunity for Advancement
• Training & Development
• Wellness resources

Compensation

$17.00 - $20.00 per hour

Contact Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.

Contact

Perspire Sauna Studio of Georgetown