Assistant Studio Manager

About the role

As Assistant Studio Manager, you partner with the Studio Manager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and drama-free workplace, ensuring it is always ready for success. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client.

Responsibilities

• Help manage and develop 25+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage all day-to-day tasks and operations.
• Build and foster relationships with employees and clients.
• Drive revenue through scheduling optimization and shop utilization.
• Assist in the development of business plans to achieve shop forecasts and goals.
• Partner with Marketing to develop new client acquisition and retention plans.
• Help manage the shop’s P&L to increase revenue and manage expenses.

Requirements

• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
• College degree preferred.

Qualifications

• The Ideal Candidate Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.

Skills

• Experience in managing P&L and achieving financial performance targets.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Organizational and time management skills.

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Bonus based on performance
• Competitive salary
• Product, Membership, and Package Commission Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Medical, Dental, Vision Benefits
• Paid Time Off