Assistant Studio Manager
Club Pilates · Ann Arbor, MI · 1 wk ago
Art & Creative$20–$25/hrInternship
About the role
The purpose of the Assistant Studio Manager is to provide a concierge service to members and potential members by assisting the General Manager with lead management, studio cleanliness, and service with a smile. Fitness knowledge or background is preferred but not required.
Requirements
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
Responsibilities
- Execute sales process of lead generation, follow-up, and close
- Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales goals
- Maintain high standards of cleanliness
- Perform daily cleaning tasks
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Other duties as assigned
Pay
$20.00 - $25.00 per hour plus sales commissions and bonus
Schedule
Flexible work schedule (30-40 hrs/wk)
Benefits
- Free Pilates classes
- Opportunities for growth within the studios including additional sales and management positions