Jobs · Customer Service · New York

Assistant Studio Manager (20h/pw)

Rostudios · New York, United States · 1 wk ago
On-siteCustomer ServicePart-time

About the role

Rostudios is looking for an Assistant Studio Manager for our New York Greenwich Village studio. As Assistant Studio Manager you will support the Studio Manager, playing a crucial role in assisting management of the studio and ensuring operations run smoothly, including scheduling, upholding standards, maintenance, ordering, and related tasks.

Responsibilities

  • Day‑to‑day management of operations, sales and administration
  • Monitor stock levels in studio and restock proactively
  • Handle swaps, covers and sick leave of both studio team and instructors
  • Check daily sales reports and follow up
  • Check end‑of‑shift reports and follow up
  • Serve as point of contact for team questions
  • Support with check‑ins and studio assistant tasks when needed
  • Ensure hospitality and services meet Rostudios standards
  • Make sure non‑negotiables are followed at all times
  • Perform walk‑arounds and spot checks throughout the studio
  • Monitor daily/weekly tasks list for studio assistants
  • Form relationships with customers and foster the community
  • Train studio assistants: instruct new team members on daily/weekly/monthly tasks, identify when further training is needed, and assist the Studio Manager in delivering re‑training sessions
  • Stay informed of all daily/weekly/monthly tasks and be the point of contact for team questions on shift
  • Inform the Studio Manager about team, tasks, and updates
  • Create the team schedule
  • Schedule theme rides
  • Note: this is not an exhaustive list; additional tasks may be assigned.

Qualifications

  • A passion for sports, the Rostudios brand, and customer experience
  • A team‑oriented mindset with strong multitasking abilities
  • Willingness to be hands‑on and you value cleanliness, tidiness, and hygiene
  • A proactive attitude with a creative mindset for improvements
  • Flexibility to work within studio hours
  • Strong English communication skills
  • Availability for at least 20 hours per week

Benefits

  • Being part of a team that inspires and helps people progress
  • Happy and healthy work environment
  • Getting trained by your Studio Manager on a regular basis
  • Free Rostudios classes and discount on ClassPass
  • Fun team activities and an annual company party
  • A supportive team that inspires and motivates others
  • A positive, energetic, and healthy work environment
  • Ongoing training and development from your Studio Manager
  • Team events
  • Start date is likely around end of October/beginning of November

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