Assistant Store Manager - Zales - Northwest Arkansas Mall

About the role

Zales is seeking dynamic, driven, and creative individuals to join their team. As an Assistant Store Manager, you will have the opportunity to positively impact many lives. Your responsibilities will include assisting the Store Manager in achieving sales and profit goals, fostering a culture of customer satisfaction, and developing the skills and product knowledge of your team members.

Responsibilities

• Assist the Store Manager in maintaining daily focus on individual and team member standards to achieve sales and profit projections
• Contribute to an atmosphere of total customer satisfaction
• Develop skills and product knowledge of team members through training and evaluation
• Recruit and select new team members
• Follow and enforce all Company policies and procedures
• Perform other operational and strategic duties as assigned

Requirements

• At least one year of retail experience, preferably in a jeweler or specialty retailer setting
• Knowledge of operating POS terminals and scanners, using basic computer software and hardware
• Ability to interpret a variety of instructions in written, oral, diagram, and schedule form
• Availability to work days, nights, and weekends

Qualifications

• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Passion for customer service and the jewelry industry
• Proven track record of success in a retail environment

Skills

• Customer service skills
• Team management and leadership
• Product knowledge and sales techniques
• Computer literacy and proficiency with POS systems

Benefits

• Medical, Dental, Vision, and Prescription Insurance (for full-time team members)
• 401(k) plan
• Paid vacation and holidays (for full-time team members)
• Tuition reimbursement and DCA courses based on position
• Training programs including Associate Training System, Management Training System, District Manager in Training, Career Development, and more
• Merchandise discounts
• Incentive trips and contests

Pay

Base pay plus commission on sales

Schedule

Days, nights, and weekends

Total Rewards

Includes medical, dental, vision, and prescription insurance (full-time team members), 401(k) plan, paid vacation and holidays (full-time team members), tuition reimbursement and DCA courses based on position, training programs, merchandise discounts, incentive trips and contests.

Company Culture

Zales values integrity, diversity, teamwork, and opportunities for advancement. They promote a promotion-from-within philosophy and provide ongoing training and development opportunities.

Equal Opportunity Employer

Zales is committed to promoting diversity and inclusion at all levels of employment.