Assistant Store Manager - Zales - Mall St. Matthews

About the role

We are seeking dynamic, driven, and creative individuals to join our Assistant Store Manager team. This role involves assisting the Store Manager in achieving sales and profit goals, fostering a positive team environment, and providing ongoing training and development.

Responsibilities

• Assist the Store Manager in maintaining daily focus on individual and team member standards to achieve sales and profit projections
• Contribute to an atmosphere of total customer satisfaction
• Develop skills and product knowledge of team members through training and evaluation
• Recruit and select new team members
• Follow and enforce all Company policies and procedures
• Perform other operational and strategic duties as assigned

Requirements

• At least one year of retail experience, preferably in a jeweler or specialty retailer setting
• Knowledge of operating POS terminals and scanners, using basic computer software and hardware
• Ability to interpret a variety of instructions in written, oral, diagram, and schedule forms
• Availability to work days, nights, and weekends

Qualifications

• Strong interpersonal and communication skills
• Ability to manage multiple tasks and prioritize responsibilities effectively
• Passion for customer service and a commitment to excellence

Skills

• Excellent organizational and time management skills
• Effective problem-solving and decision-making abilities
• Ability to work independently and as part of a team

Benefits

• Medical, Dental, Vision, and Prescription Insurance (for full-time team members)
• 401(k) plan
• Paid vacation and holidays (for full-time team members)
• Tuition reimbursement and DCA courses based on position
• Training programs including Associate Training System, Management Training System, District Manager in Training, Career Development, and more
• Merchandise discounts
• Incentive trips and contests

Pay

Base pay plus commission on sales

Schedule

Days, nights, and weekends

Total Rewards

Includes medical, dental, vision, and prescription insurance (full-time team members), 401(k) plan, paid vacation and holidays (full-time team members), tuition reimbursement and DCA courses based on position, training programs, merchandise discounts, incentive trips and contests, and more.

Company Culture

Zales is part of Signet Jewelers, a purpose-driven company committed to inspiring love and celebrating life. We believe in an outstanding customer experience, continuous training, and making a difference in our customers' and employees' lives. We value integrity, diversity, teamwork, and opportunities for advancement, maintaining a promotion-from-within philosophy.

Equal Opportunity Employer

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. We appreciate every applicant's interest but can only contact those selected for further consideration. For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile.”

Link to Careers Page

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