Jobs · Business Development · California

Assistant Store Manager

James Perse Enterprises · Beverly Hills, CA · 2 days ago
Business Development$80k/yrFull-time

Leadership

  • Set the example for exceptional customer service and store standards
  • Conduct him/herself as James Perse brand ambassador
  • Partner with the Store Manager in driving and motivating the team to achieve and exceed sales goals and store KPIs
  • Consistently represent and reinforce company standards and policies, and hold staff accountable in partnership with Store Manager and Human Resources
  • Identify opportunities in product, sales, and team development and strategically present ideas and solutions to Store Manager
  • Local market knowledge of clientele base and brand competitors
  • Awareness of business trends that relate to the success of the store

Sales Coach and Guide

  • Guide the store staff to achieve and exceed individual sales goals and company KPIs (UPT, ADT, etc.)
  • Ensure that the sales team incorporates the James Perse lifestyle into the selling ceremony
  • Proactively network and teach the sales team to consistently build and develop client base
  • Pursue appropriate partnerships in the local community in conjunction with Store Manager and Regional Director of Stores
  • Collaborate with cross-functional colleagues to achieve business objectives, in partnership with Store Manager

Staff Management and Development

  • Ensure all aspects of the business are managed and maintained in the absence of the Store Manager
  • Conduct store meetings (i.e. morning meetings) in partnership with the Store Manager
  • Ensure that all staff members adhere to the wardrobe standards for the current season
  • Afford the staff’s floor presence appropriately represents the James Perse brand
  • Assist the Store Manager in recruitment efforts to source exceptional talent for the James Perse brand
  • Assist the Store Manager in the onboarding of new staff members and on-going training of existing staff members
  • Assist the Store Manager in ensuring retention of top talent and succession planning
  • Assist the Store Manager in clearly articulating the company’s expectations to the staff
  • Assist the Store Manager in follow-up and monitoring of store staff in the achievement of goals
  • Assist the Store Manager in holding the staff accountable through coaching and counseling
  • Assist the Store Manager in conducting performance appraisals of store staff (monthly, annually)

Operational Responsibilities

  • Open and close the store and conduct all opening and closing procedures
  • Ensure the staff’s adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house
  • Lead by example and ensure Visual Merchandising standards are consistently upheld
  • Process merchandise movements (transfer, charge sends, etc.) for the store staff
  • Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stock
  • Ensure maximum product is available on the floor, and it is sized, folded, and presented in accordance with company standards
  • Complete all required daily and weekly reporting as requested by Corporate in partnership with the Store Manager
  • Process and manage timekeeping for the store staff in partnership with the Store Manager
  • Partners with the Stock team and the Store Manager on all cycle counts and inventory counts, ensure staff participation
  • Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures

Special Skills

  • Strong computer skills (MS Office)
  • Teamwork, or similar retail system, skills
  • Foreign language skills a plus
  • Ideal has a cultivated and established clientele following
  • Ability to relocate is preferable to maximize career development opportunities

Work Experience

  • Minimum 3-4 years experience in retail sales or related field, with at least 2 years of supervisory responsibility (more experience may be required for high volume stores)
  • High School Graduate or Equivalent required
  • College Degree Preferred

Competencies

  • Ability to Multi-Task
  • Building Effective Teams
  • Business Acumen
  • Conflict Management
  • Creativity and Innovation
  • Management
  • Customer Focus
  • Dealing with Ambiguity
  • Decision Quality
  • Developing Direct Reports and Others
  • Directing Others
  • Drive for Results
  • Hiring and Staffing
  • Integrity and Trust
  • Managerial Courage
  • Managing and Measuring Work
  • Motivating Others
  • Organizational Agility
  • Priority Setting/Time Management
  • Problem Solving & Process Management
  • Strategic Thinking & Agility

PAY TRANSPARENCY

This position pays $80k annual base salary.

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