Assistant Store Manager
James Perse Enterprises · Beverly Hills, CA · 2 days ago
Business Development$80k/yrFull-time
Leadership
- Set the example for exceptional customer service and store standards
- Conduct him/herself as James Perse brand ambassador
- Partner with the Store Manager in driving and motivating the team to achieve and exceed sales goals and store KPIs
- Consistently represent and reinforce company standards and policies, and hold staff accountable in partnership with Store Manager and Human Resources
- Identify opportunities in product, sales, and team development and strategically present ideas and solutions to Store Manager
- Local market knowledge of clientele base and brand competitors
- Awareness of business trends that relate to the success of the store
Sales Coach and Guide
- Guide the store staff to achieve and exceed individual sales goals and company KPIs (UPT, ADT, etc.)
- Ensure that the sales team incorporates the James Perse lifestyle into the selling ceremony
- Proactively network and teach the sales team to consistently build and develop client base
- Pursue appropriate partnerships in the local community in conjunction with Store Manager and Regional Director of Stores
- Collaborate with cross-functional colleagues to achieve business objectives, in partnership with Store Manager
Staff Management and Development
- Ensure all aspects of the business are managed and maintained in the absence of the Store Manager
- Conduct store meetings (i.e. morning meetings) in partnership with the Store Manager
- Ensure that all staff members adhere to the wardrobe standards for the current season
- Afford the staff’s floor presence appropriately represents the James Perse brand
- Assist the Store Manager in recruitment efforts to source exceptional talent for the James Perse brand
- Assist the Store Manager in the onboarding of new staff members and on-going training of existing staff members
- Assist the Store Manager in ensuring retention of top talent and succession planning
- Assist the Store Manager in clearly articulating the company’s expectations to the staff
- Assist the Store Manager in follow-up and monitoring of store staff in the achievement of goals
- Assist the Store Manager in holding the staff accountable through coaching and counseling
- Assist the Store Manager in conducting performance appraisals of store staff (monthly, annually)
Operational Responsibilities
- Open and close the store and conduct all opening and closing procedures
- Ensure the staff’s adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house
- Lead by example and ensure Visual Merchandising standards are consistently upheld
- Process merchandise movements (transfer, charge sends, etc.) for the store staff
- Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stock
- Ensure maximum product is available on the floor, and it is sized, folded, and presented in accordance with company standards
- Complete all required daily and weekly reporting as requested by Corporate in partnership with the Store Manager
- Process and manage timekeeping for the store staff in partnership with the Store Manager
- Partners with the Stock team and the Store Manager on all cycle counts and inventory counts, ensure staff participation
- Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
Special Skills
- Strong computer skills (MS Office)
- Teamwork, or similar retail system, skills
- Foreign language skills a plus
- Ideal has a cultivated and established clientele following
- Ability to relocate is preferable to maximize career development opportunities
Work Experience
- Minimum 3-4 years experience in retail sales or related field, with at least 2 years of supervisory responsibility (more experience may be required for high volume stores)
- High School Graduate or Equivalent required
- College Degree Preferred
Competencies
- Ability to Multi-Task
- Building Effective Teams
- Business Acumen
- Conflict Management
- Creativity and Innovation
- Management
- Customer Focus
- Dealing with Ambiguity
- Decision Quality
- Developing Direct Reports and Others
- Directing Others
- Drive for Results
- Hiring and Staffing
- Integrity and Trust
- Managerial Courage
- Managing and Measuring Work
- Motivating Others
- Organizational Agility
- Priority Setting/Time Management
- Problem Solving & Process Management
- Strategic Thinking & Agility
PAY TRANSPARENCY
This position pays $80k annual base salary.