Assistant Store Manager-Woodburn Outlets

About the role

Join the team. Drive Sales. Be the Most You!

Claire’s is all about self-expression, creativity, and bringing the latest trends to life for our customers. This is the perfect opportunity for someone who thrives in a fast-paced retail environment, loves engaging with customers, and has a passion for driving sales.

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
• Customer Engagement & Experience: Provide personalized styling advice, recommend add-ons, and enhance the shopping journey.
• Expert Piercing Services: Become a trusted piercing specialist through our training program, providing a safe, fun, and professional experience.
• Operational Excellence: Maintain inventory accuracy, handle transactions efficiently, and keep the store well-merchandised and visually appealing.
• Team Support & Sales Coaching: Train and motivate team members to achieve sales goals and deliver top-notch customer service.
• Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm, translating knowledge into compelling product recommendations and styling tips.

Requirements

• Conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• Proficient in operating a POS system to facilitate transactions and manage sales efficiently.
• High school diploma or equivalent, with at least one year of retail management experience.
• Ability to stand during shifts, maneuver 11-35kg (25-75lbs), bend, stoop, extend reaching, and climb ladders or step stools.
• Passionate about providing customers with opportunities to express themselves freely every day.
• Energetic and willing to interact with customers and provide excellent service throughout their visit.
• Passionate about fashion and staying up to date with the latest trends.
• Self-motivated, organized, and able to work independently when needed.

Qualifications

• At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
• Willingness to become a trained piercing specialist and provide expert guidance to customers.
• Strong verbal and written communication skills to effectively interact with customers, employees, and management.
• Strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
• Driven team player with a positive attitude and willingness to learn.
• Passionate about self-expression and customer delight.