Assistant Store Manager - Wood Street, Pittsburgh, PA

About the Role

We are seeking dedicated employees to join our team and help provide the best experience for our customers in every DTLR store. Our employees are key to our success. The Assistant Store Manager assists the Store Manager in upholding daily store operations, ensuring maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance with all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assists with recruitment, selection, training, and development of store personnel.
• Provides feedback to Store Manager on annual performance evaluations for all store employees.
• Assists with expense management and develops strategies to align store performance with the budget.
• Monitors and identifies issues related to loss or inconsistencies to ensure store achieves shrink goals at or below company plan.
• Monitors and controls all aspects of operational compliance, safety, and business standards.
• Supports training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld to provide outstanding service.
• Assists in accurate and regular merchandise inventory counts.
• Performs other duties as assigned.

Schedule

A standard work week not to exceed 40 hours. Flexible schedule required, including days, nights, weekends, and holidays.

Qualifications

• Minimum of one (1) year in retail management.
• Solid knowledge of business and excellent command of the English language.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Ability to think strategically, plan, and organize effectively.
• Proficient analytical ability to gather and summarize data, find solutions, and prioritize work.
• Results-driven with critical and creative thinking skills.
• Project management, time management, and superior organizational skills.
• Ability to exercise discretion, confidentiality, and independent judgment.
• Proven ability to plan, organize, multi-task, and set priorities effectively.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores within the assigned district.

Physical Requirements

• Ability to stand for extended periods.
• Lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical project phases.
• Work in a fast-paced, dynamic environment with flexibility.
• Reliable transportation.
• Willingness to travel via car, plane, or train.

The above statements describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.