Assistant Store Manager - University Village (Seattle, WA)
SEPHORA · Seattle, WA · Yesterday
Sales$80k–$93k/yrFull-time
Location: 2676 NE University Village St., Seattle, WA 98105, United States. On-site role requiring availability including evenings, weekends, and holidays.
About the role
As Assistant Store Manager, you’ll support store operations, lead and develop your team, and elevate the client experience in a fast-paced, high-volume retail environment.
Responsibilities
- Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability.
- Lead, coach, and inspire your team to exceed performance goals, fostering growth, development, and accountability.
- Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values.
- Foster ongoing learning through real-time coaching, actionable feedback, and mentorship to maximize associates’ potential.
- Conduct impactful performance appraisals and provide real-time feedback to support each team member’s career journey.
- Deliver outstanding service, resolve client concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring, immaculate store environment and ensure compliance with all policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources to adapt to shifting priorities and drive business growth.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance.
- Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
- Outstanding communication and interpersonal skills, with a history of building trust and facilitating open dialogue.
- Genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback.
- Deep experience creating memorable, personalized client experiences while balancing operational priorities and driving business growth.
- Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
- Ability to handle and apply products to clients—with or without accommodation.
Pay
The annual base salary range for this position is $80,169.00 - $92,750.00. The actual base salary offered depends on qualifications, experience, skills, education, certifications, and geographic location. Individuals may also be eligible to earn bonuses.
Benefits
- Health: Medical, dental, and vision coverage, plus fully covered disability and life insurance.
- Wealth: Competitive 401k with 4% match, FSA and HSA programs, and a Student Debt Retirement plan (student loan payments qualify for the 401k match).
- Balance: Vacation paid time off, sick paid time off, and protected leave.
- Growth: Access to training, tuition reimbursement, and leadership development programs.
- Perks: 30% discount on all merchandise/services, opportunities for free product (“gratis”), and flash sale discounts on LVMH brand products.
- Support: Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Volunteer and donation matching.