Assistant Store Manager, Turnstyles

About the role

The Assistant Store Manager at Catholic Charities of Northeast Kansas is responsible for overseeing all aspects of the sales floor, including quality control, inventory management, customer service, and staff/volunteer management. They support the Store Manager in achieving program and revenue objectives.

Responsibilities

• Ensure store P&L results and adjust operations as needed.
• Communicate daily expectations and goals to staff.
• Provide superior customer service and manage tours.
• Create and enforce schedules for staff and volunteers.
• Oversee store opening and closing, including cash register and deposit management.
• Orient and train volunteers and staff.
• Evaluate merchandise quality and stock levels.
• Maintain cleanliness and safety of the sales floor.
• Evaluate and coach staff and volunteers.
• Recruit, hire, and develop high-performing team members.
• Collaborate with other TurnStyles stores and CCNEK departments.
• Support agency policies and goals.
• Assist Store Manager in their absence.

Requirements

• Demonstrate passion for Catholic Charities' mission and values.
• Complete VIRTUS training, background screening, and drug testing.
• Have two years of retail or thrift store management experience.
• Have one year of supervisory experience.
• Be proficient in computer operations and POS systems.
• Be able to multi-task, manage projects, and communicate clearly.
• Be able to lift up to 25 pounds and work extended hours.
• Have a valid driver's license and pass pre-employment screening.

Physical requirements

• Lift up to 25 pounds repeatedly.
• Stand for long periods.
• Bend, squat, and stretch to perform tasks.