Assistant Store Manager Trainee - Store Admin - 0749

Born in the DMV, Giant Food has proudly served our communities for over 90 years. From our first store on Georgia Avenue to becoming the #1 grocer in the Baltimore-Washington area, we've stayed rooted in what matters most—our people and our neighborhoods. Today, we operate more than 160 stores across D.C., Maryland, Virginia, and Delaware, continuing our mission to be the most trusted and loved local food retailer.

At Giant, our purpose goes beyond the aisles. We actively partner with community organizations to enrich the lives of our neighbors and create meaningful impact where we live and work. When you join Giant, you become part of a culture built on three core commitments: Grow, Care, and Belong.

About the role

If you love building teams, thinking on your feet and leading by example, a Store Leadership role is your chance to make an impact. You'll set the tone for our store, empower associates and keep everything running smoothly, so customers look forward to coming back. Experienced big-box supermarket managers and assistant managers are encouraged to apply. Giant is hiring Assistant Store Managers!

We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management. Giant Food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).

Responsibilities

• Grow Our People
  • Coaches, trains, and develops department managers and associates
  • Delegates effectively to Department Managers and holds teams accountable
  • Fosters engagement, morale, retention, and a positive work culture
• Obsess Over Customers
  • Models and enforces high service standards
  • Resolves escalated customer issues with professionalism
  • Ensures a welcoming, clean, and customer-first environment
• Operational Execution
  • Supports daily store operations with consistency and accuracy
  • Ensures compliance with company policies, Standard Operating Procedures (SOPs), and safety standards
  • Manages opening/closing procedures, audits, and store readiness
• Sales & Profitability Management
  • Drives revenue through merchandising, promotions, and service execution
  • Monitors Key Performance Indicators (KPIs), sales goals, and margin performance
  • Identifies growth opportunities and implements action plans
• Inventory & Merchandising
  • Supports in-stock position, ordering, and shrink control
  • Ensures planogram accuracy, product rotation, and presentation standards
  • Coordinates seasonal sets, pricing integrity, and visual execution
• Financial & Labor Management
  • Supports Manager with budgets, scheduling, expense controls, and payroll allocation
  • Analyzes reports and trends to maximize profitability
  • Makes data-based decisions to achieve operational targets
• Safety, Compliance & Risk Management
  • Enforces OSHA, food safety, and regulatory requirements
  • Conducts store inspections, training, and corrective actions
  • Mitigates loss, theft, and liability risks
• Communication & Collaboration
  • Communicates expectations clearly across all levels
  • Partners with corporate, vendors, and cross-functional teams
  • Conducts effective meetings, huddles, and performance discussions
• Problem Solving & Decision Making
  • Addresses issues quickly and confidently
  • Uses sound judgment and data to make operational decisions
  • Anticipates challenges and implements proactive solutions
• Adaptability & Change Leadership
  • Supports teams through new initiatives, technology, and policies
  • Stays flexible in high-volume, fast-paced environments
  • Encourages innovation and continuous improvement

Requirements

• A bachelor's degree in business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
• Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
• Proficiency in scheduling, ordering, inventory, payroll, Profit & Loss (P&L) analysis, project management, and personnel management
• Knowledge of employment law, interview techniques, and general retail hiring practices
• Excellent communication, interpersonal, leadership, and organizational skills; the ability to acquire and keep the confidence of associates, customers, and management alike
• Experience managing an effective community relations program
• Must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)

Benefits

• Comprehensive healthcare, life insurance, and paid parental leave
• Wellness programs and wellbeing resources that support you both on and off the job
• 401(k) plan with up to a 5% company match (eligible positions)
• Paid time off and employee assistance programs
• Tuition reimbursement, scholarships and grants, leadership development, and career advancement opportunities
• Continuous learning and access to financial resources like Market USA Credit Union
• Inclusive environment supported by Business Resource Groups, recognition programs, and community outreach initiatives
• Volunteer opportunities that connect you to the communities we serve

Pay

Salary range is between $64,800.00 - $81,000.00