Assistant Store Manager - Towson

About the role

This role requires on-site work at 825 Dulaney Valley Road, Towson, MD 21204, United States (US).

Responsibilities

• Support Store Operations & Client Experience
• Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Inspire & Empower Teams
• Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent
• Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning
• Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback
• Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction
• Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence
• Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth
• Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Requirements

Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership.

Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.

Outstanding Communication & Interpersonal Skills. A history of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance.

Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability.

Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.

Qualifications

High School Diploma or equivalent required.

Associate's degree preferred.

Minimum of 2 years of retail management experience.

Skills

• Leadership
• Team Building
• Customer Service
• Strategic Planning
• People Management
• Performance Management
• Financial Management
• Inventory Management
• Store Operations
• Client Experience

Benefits

The annual base salary range for this position is $66,200.00 - $81,050.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.

Individuals employed in this position may also be eligible to earn bonuses.

Pay

The annual base salary range for this position is $66,200.00 - $81,050.00.

Schedule

This role requires availability including evenings, weekends, and holidays.