ASSISTANT STORE MANAGER- Store 83

About the role

The Assistant Manager is responsible for ensuring the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during their shift.

Responsibilities

• Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates.
• Provides input to Store Manager for counseling/discipline of associates.
• Performs screening interviews with applicants.
• Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor.
• Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
• Efficient Operation of Point of Sale System and Gas Console: Properly authorize and control gas sales, accurately register all transactions, handle coins/currency/checks/credit card transactions/coupons/food stamps and make change.
• Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence D