ASSISTANT STORE MANAGER - Store 184

Essential Functions

• Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates.
• Provides input to Store Manager for counseling/discipline of associates.
• Performs screening interviews with applicants.

Store Administration

• Ordering
• Review of weekly delivery reports
• Transfer of products
• Completion of paperwork as directed by Store Manager or District Supervisor

Overall Guest Services

• Provide the signature UDF Hi Five Guest Experience
• Greet Guests with a warm, authentic hello
• Ensure store is prepared and ready for Guests at all times
• Anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store

DipSide Guest Services

• Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers

Efficient Operation of Point of Sale System and Gas Console

• Properly authorize and control gas sales
• Accurately register all transactions
• Handle coins/currency/checks/credit card transactions/coupons/food stamps and make change

Stocking Merchandise

• Keep shelves, displays, milk box and freezers filled and faced
• Ensure dip cabinet is filled and appears presentable to our Guests
• Ensure coffee pots and ice dispensers are full
• Ensure the proper rotation of stock and check for out of code dates

Security

• Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs
• Control cash levels in the register by using proper "drop" procedures
• Do vendor log-in and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs

Maintenance

• Ensure the store and parking lot are kept in a safe, clean and organized condition
• Keep store equipment clean
• Monitor product and refrigeration equipment temperatures

Reporting

• Accurate completion of time records
• The Customer First Document

Minimum Requirements

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book
• Ability to understand operating instructions for store equipment and to operate all store equipment
• Ability to prepare DipSide items using supplies located in the dip cabinets
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change
• Ability to recognize numbers, count and do arithmetic well enough to complete required records
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display
• Ability to clean counters and other surfaces
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes
• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes
• Ability to raise at least 10 pounds from floor level to a height of 5 feet
• Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor