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Jobs · Business Development · Georgia

Assistant Store Manager Store 0614

CosmoProf Beauty · Athens, GA · 2 wk ago
Business DevelopmentFull-time

About the role

Cosmo Prof is seeking an Assistant Manager to join our team. This role supports the Store Manager in managing all store operations, ensuring optimal customer experiences, and maintaining brand standards.

Responsibilities

  • Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.

  • Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns.

  • Analyzes store trends and can anticipate customer demands.

  • Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required.

  • Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information.

  • Supports the Store Manager in managing all store operations, ensuring optimal customer experiences, and maintaining brand standards.

  • Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).

  • Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly.

  • Timely and accurate follow through with Company directives, assignments projects.

  • Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced.

  • Protects company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc.

  • Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.

Requirements

  • A High School Diploma or equivalent

  • Must be 18 years of age or older

  • Minimum 3+ years retail sales/customer service experience preferred

  • At least 1+ year(s) prior management experience preferred

  • Ability to lead or support a team of associates to meet business objectives

  • Can effectively communicate with team and management

  • Must have scheduling availability to meet the needs of the business

  • Cosmetology license desirable, but not required

Competencies

  • Passionate Learner

  • Desire to grow and learn

  • Flexible Agile Adapter

  • Talent Builder

  • Effective Communicator

  • Team Builder

  • Customer Focused Partner

  • Results Driver

  • Strategic Thinker

  • Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

  • Task Level

  • Departmental/Division Level

  • Project Level

  • Consultative Level

  • Interprets and Adapts Guidelines

  • Develops and Implements Guidelines

About Us

Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!

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