Assistant Store Manager - Southcenter

About the Role

Join the team at Claire’s, where we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this Assistant Store Manager opportunity is for you.

Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
• Customer Engagement & Experience: Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance the shopping journey for every customer.
• Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
• Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic.
• Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
• Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

Requirements

• You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• A high school diploma or equivalent, with a minimum of one year of retail management experience and at least one year of overall retail experience.
• Ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Ability to bend, stoop, reach extended heights, and climb ladders or step stools while placing merchandise and assisting customers.
• Strong verbal and written communication skills to interact effectively with customers, employees, and management.
• A strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and able to work independently when needed.
• Passion for fashion and staying up to date with the latest trends to enhance the customer experience and drive sales.
• Ability to create a curated fashion look with products during your shift.

Qualifications

• Sales-driven mindset with a focus on meeting and exceeding sales targets.
• Customer-centric approach with a passion for providing exceptional service and creating memorable shopping experiences.
• Willingness to become a trained piercing specialist and provide expert guidance to customers.
• Inspired by Claire’s values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• A driven team player with a positive attitude and willingness to learn.

Benefits

• Full-time employees are eligible for benefits including medical, dental, vision, employee assistance program, and life insurance.
• Generous employee discount on Claire’s products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.