Assistant Store Manager - Soma

Location: 8425 Park Meadows Center Dr, Ste 107, Lone Tree, CO

About the Role

The Assistant Store Manager supports the store manager in overseeing sales, operations, asset protection, and human resources to ensure an excellent customer experience and maximum profitability.

Responsibilities

• Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and payroll documentation for accuracy.
• Promotes customer service by ensuring associates greet and assist customers; responds to inquiries and complaints professionally and timely.
• Supervises associates in sales, inventory receipt, cash reconciliation, and customer services.
• Models sales expectations by utilizing techniques and communicating product knowledge; recommends or locates merchandise based on customer needs.
• Maintains a visually appealing store through proper housekeeping, visual merchandising, and organization; trains associates on these techniques.
• Monitors associate sales activities and productivity; acknowledges performance and motivates associates to reach full potential.
• Performs financial activities including cash handling, reporting, price changes, and merchandise handling; ensures register transactions comply with policy.
• Administers operational processes such as inventory receipt/dispatch, daily replenishment, and physical inventories.
• Facilitates general store operations to ensure safe and efficient functioning; maintains store working order.
• Supports compliance with laws, loss prevention policies, and operating procedures; conducts training to reinforce controls.
• Assists in recruiting, hiring, and developing store associates; interprets performance reports and delivers coaching; provides feedback for appraisals.
• Other duties as assigned; responsibilities may vary by brand.

Competencies

• Culture: Demonstrates Chico’s FAS Values and Guiding Principles with a focus on Customer Focus, Instilling Trust, Driving Engagement, and Delivering Results.
• Manages Complexity: Makes sense of complex, high-quantity, or contradictory information to solve problems.
• Plans and Aligns: Prioritizes work to meet commitments aligned with organizational goals.
• Organizational Savvy: Navigates complex policy, process, and people-related dynamics.
• Courage: Addresses difficult issues and communicates what needs to be said.

Requirements

• High School diploma or equivalent.
• Must be 18 years or older.
• Minimum 3 years of prior retail or sales management experience preferred.
• Excellent verbal and written communication skills.
• Able to travel to stores throughout the district.
• Excellent customer service skills.
• Knowledge of administrative aspects of store operations.
• Ability to stand, maneuver on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climb, reach, push/pull.
• Regular attendance is essential to ensure adequate coverage.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Pay

Starting at $19.16/hour or city/local minimum wage as applicable.

Benefits

• Health care plans
• Dental plans
• Vision plans
• 401(k) plan
• Paid time off
• Paid holidays
• Overtime consistent with federal/state law
• Life insurance
• Short and long-term disability insurance
• Employee assistance program
• Employee discount program