Assistant Store Manager- Softlines

Overview

DICK’S Sporting Goods is seeking an Assistant Store Manager to oversee store operations. This role is responsible for driving brand and operational excellence, ensuring high-quality customer service, and managing the store's operational aspects.

Responsibilities

• Drive brand and operational excellence by delivering hassle-free and engaging customer service.
• Prioritize teammate coaching, development, and wellbeing.
• Manage day-to-day operational aspects of the store.
• Operatively plan and organize both short-term and long-term initiatives, guided by the Store Manager.
• Recruit in the community and support opportunities for teammates to give back.
• Partner with store leadership to hire a strong, inclusive, and diverse team and manage workforce planning.
• Hold team accountable for operational guidelines, brand standards, customer service expectations, and company policies.
• Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures.
• Communicate transparently and create an engaging environment for the team.
• Infuse learning into daily leading and create an inclusive store environment.

Qualifications

• 1-3 years of retail management experience (or customer-focused experience).
• Strong problem-solving ability and analytical skills.
• Flexible availability, including nights, weekends, and holidays.