Assistant Store Manager Sally Beauty 02222
About the role
Sally Beauty is seeking an Assistant Manager to join our team. This role is responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards.
Responsibilities
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Requirements
High School Diploma or equivalent.
Must be 18 years of age or older.
Minimum 3+ years retail sales/customer service experience preferred.
At least 1+ year(s) prior management experience preferred.
Ability to lead or support a team of associates to meet business objectives.
Can effectively communicate with team and management.
Must have scheduling availability to meet the needs of the business.
Cosmetology license desirable, but not required.
Qualifications
Passionate Learner.
Desire to grow and learn.
Flexible Agile Adapter.
Talent Builder.
Effective Communicator.
Team Builder.
Understands the importance of inclusion.
Customer Focused Partner.
Results Driver.
Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker.
Demonstrates vision and broad perspective to drive business performance.
Big Picture Thinker.
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business.
Not afraid to innovate.
Problem Solver.
Decision Maker.
Skills and Abilities
Passionate Learner.
Desire to grow and learn.
Flexible Agile Adapter.
Talent Builder.
Effective Communicator.
Team Builder.
Understands the importance of inclusion.
Customer Focused Partner.
Results Driver.
Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker.
Demonstrates vision and broad perspective to drive business performance.
Big Picture Thinker.
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business.
Not afraid to innovate.
Problem Solver.
Decision Maker.
Benefits
We offer a comprehensive benefits package including health insurance, retirement savings plan, paid time off, and more. Join us and discover the beauty in diversity!
Pay
The salary range for this position is $X-$Y per hour, depending on experience and qualifications.
Schedule
This position offers a flexible schedule to accommodate your needs.