Assistant Store Manager- Sales Sport & Outdoor

About the role

Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you.

Responsibilities

• Collaborate with the Store Manager to develop and execute full-year business growth plans, including forecasting and planning 90+ days out.
• Ensure operational strategies support long-term success and identify opportunities in the store; validate key programs/processes (e.g., BOPIS, ship-from-store, etc.).
• Directly manage a team of Captains (Supervisors) and indirectly manage the broader store team through influence, coaching, and development.
• Equip leaders to lead others effectively and foster a high-performing, inclusive team environment.
• Perform performance management for the Captain (Supervisor) team, including development, annual reviews, and promotional recommendations; hold all teammates accountable for compliance with policies and procedures, including disciplinary and termination recommendations.
• Uphold company merchandising and presentation standards by ensuring compliant execution of established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote, drive, and lead company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Act as a role model for service, selling, and leadership behaviors that elevate the athlete experience; model outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Lead, execute, and validate key training initiatives (including cross-training leaders of others); ensure all teammates are trained/equipped to deliver elevated athlete experiences; focus on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; build development plans in partnership with teammates.
• Partner with Store Manager on long-range management of the store workforce and approve Captain (Supervisor) staffing plans; oversee payroll and staff scheduling to align with budget goals and adapt to athlete traffic and sales trends, ensuring workforce flexibility and schedule effectiveness.
• Hire and build strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies; own hiring decisions for the Captain (Supervisor) population and be accountable for hiring and termination decisions for the hourly population, based on Captain (Supervisor) recommendations; coach Captains on effective interviewing, hiring, and team-building practices.
• Hold teammates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies; ensure store safety, standards, and operational procedures are upheld.
• Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect; adhere to and enforce established policies and procedures related to safety, loss prevention, and standard operating procedures, as well as to laws/guidelines of external governing entities.

Qualifications

• High School Diploma or Equivalent
• 1–3 years of experience
• 1–3 years of retail management experience (or customer-focused experience) required

Virtual Requirements

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

Pay

Targeted Pay Range: $60,000.00 – $84,000.00. This is part of a competitive total rewards package that could include other components such as incentive, equity, and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.

Benefits

DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.