Assistant Store Manager - Region #4 Bench

About the role

The Assistant Manager, Store, role at Goodwill is designed for experienced managers from retail, hospitality, or production backgrounds. Key responsibilities include managing daily operations, supporting financial goals, and leading a team of 20-30 people.

Responsibilities

• Manage the daily operations of a retail store, acting as the Retail Store Manager in the Manager's absence.
• Support the Retail Store Manager in achieving goals and objectives, increasing sales and donations.
• Recommend changes to operational procedures to maximize expense to revenue ratios.
• Promote safety for all employees, ensuring adherence to OSHA and CARF standards.
• Maintain a functional awareness of competition and retail trends, suggesting appropriate courses of action.
• Use and become certified on various equipment/tools to effectively train, oversee safety standards, and move/store donated product.
• Maintain a strong knowledge of the point-of-sale (POS) system.
• Empower, lead, and manage retail store staff, ensuring safety, productivity, and success.
• Oversee daily operations of all retail store functional areas, including sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
• Directly responsible for the hiring, performance management, employee goal setting, and recommendations toward termination related to the employees in at least one department.
• Partner with the Retail Store Manager to conduct meetings for employee training, awareness, and knowledge transfer.
• Ability to be on call for alarm notifications after hours.

Qualifications

• A High School diploma or equivalent is required; some college is preferred.
• At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations, and financial results of a function or department.
• Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG).
• Organizational skills to manage multiple projects, people, and retail store functions.
• Ability to manage corporate email and calendar (i.e. Outlook).
• Ability to work within a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner, and empowering staff to produce product(s) in a timely manner.
• Ability to create, review, and understand statistical information to increase the success of the retail store.
• Ability to understand, analyze, and scrutinize financial statements.
• Ability to adapt, adjust, and mold to changing circumstances.
• Ability to make difficult choices and be accountable for overall retail store performance.
• Ability to train, develop, and recognize talent and leadership.
• Effective verbal and written communication skills.
• Interest and empathy for people with disabilities and disadvantages.
• Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
• Ability to work varied schedules to include weekdays, weekends, evenings, and holidays.
• Ability to work any hours necessary to provide complete store coverage and supervision.
• Must have a valid Colorado State driver license and be able to operate company vehicle.
• Must be at least 21 years of age (not engaged in passenger transportation), 25 – 70 years of age for all passenger transportation services, and 25 years of age for CDL.

Benefits

• Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.
• Eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Eligible for pre-tax or post-tax (Roth) contributions to the retirement plan.
• This position is eligible for Daily Pay!