Assistant Store Manager - Region #3 Bench

About the role

The Assistant Manager, Store, will manage the daily operations of a retail store, in an Assistant Manager role. The Assistant Manager acts as the Retail Store Manager in the Manager's absence. This is a hands-on leadership position, perfect for someone who blends business savvy with genuine people leadership.

Responsibilities

• Work closely with the Retail Store Manager to achieve goals and objectives and to increase sales and donations.
• Recommend changes to operational procedures in order to achieve maximized expense to revenue ratios.
• Promote safety for all employees, ensuring that your store adheres to Occupational Safety and Health Administration (OSHA) and CARF standards.
• Maintain a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
• Maintain a strong knowledge of the point-of-sale (POS) system.
• Empower, lead, and manage retail store staff, ensuring safety, productivity, and success.
• Oversee daily operations of all retail store functional areas to include: sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
• Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one (1) department.
• Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards, and all numbered/supplemental policies.
• Partner with the Retail Store Manager to conduct meetings for employee training, awareness, and knowledge transfer.
• Ability to be on call for alarm notifications after hours.

Qualifications

• A High School diploma or equivalent is required; some college is preferred.
• At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.
• Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG) to meet the needs of employees and the organization.
• Ability to manage corporate email and calendar (i.e. Outlook).
• Organizational skills to manage multiple projects, people, and retail store functions.
• The ability to work within a deadline-pressured environment.
• An understanding of marketing and retail principles.
• An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product(s) in a timely manner.
• The ability to create, review and understand statistical information to increase the success of the retail store.
• The ability to understand, analyze and scrutinize financial statements.
• Must possess the ability to adapt, adjust, and mold to changing circumstances.
• The ability to make difficult choices and be accountable for overall retail store performance.
• The ability to train, develop, and recognize talent and leadership.
• Empower your team to manage and lead their departments or functional areas.
• Effective verbal and written communication skills.
• The ability to communicate upwards, downwards, and lateral in an effective manner.
• An interest and empathy for people with disabilities and disadvantages.
• Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
• Able to work varied schedules to include weekdays, weekends, evenings, and holidays.
• In coordination with the Retail Store Manager must be able to work any hours necessary to provide complete store coverage and supervision.
• The incumbent will be expected to report to work on time at any given location within the assigned region (whether a permanent or temporary assignment); responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.
• It is preferred that the incumbent have the ability to drive for company business.

Skills

• Command Skills
• Confronting Direct Reports
• Developing Others, Level 2
• Planning and Organizing, Level 2
• Results Management, Level 3
• Team Leadership, Level 3
• Time Management

Benefits

• Full Time employees in Retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.
• All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
• Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Pay

$58,180.00 annually

Schedule

Full Time employees