Assistant Store Manager - Region #1 Bench

About the role

The Assistant Manager, Store, role at Goodwill is designed for experienced managers with a minimum of 2 years of supervising retail operations. This position requires a high school diploma or equivalent, with some college preferred. The Assistant Manager acts as the Retail Store Manager in the Manager's absence, overseeing daily operations and supporting the Retail Store Manager in achieving financial goals.

Responsibilities

• Work closely with the Retail Store Manager to achieve goals and objectives and increase sales and donations.
• Recommend changes to operational procedures to maximize expense to revenue ratios.
• Promote safety for all employees, ensuring adherence to OSHA and CARF standards.
• Maintain a functional awareness of competition and retail trends, suggesting appropriate courses of action.
• Maintain a strong knowledge of the point-of-sale (POS) system.
• Empower, lead, and manage retail store staff, ensuring safety, productivity, and success.
• Oversee daily operations of all retail store functional areas, including sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
• Directly responsible for the hiring, performance management, employee goal setting, and recommendations toward termination related to the employees in at least one department.
• Manage corporate email and calendar, manage multiple projects, and provide training and knowledge transfer to employees.
• Collaborate with other management personnel to enhance store performance and contribute to business development initiatives.

Qualifications

• A High School diploma or equivalent is required; some college is preferred.
• At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations, and financial results of a function or department.
• Proficient in the utilization of office equipment, office software, and web-based applications.
• Ability to manage corporate email and calendar, manage multiple projects, and provide training and knowledge transfer to employees.
• Ability to work within a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner, and empowering staff to produce product(s) in a timely manner.
• Ability to create, review, and understand statistical information to increase the success of the retail store.
• Ability to understand, analyze, and scrutinize financial statements.
• Ability to adapt, adjust, and mold to changing circumstances.
• Ability to make difficult choices and be accountable for overall retail store performance.
• Ability to train, develop, and recognize talent and leadership.
• Effective verbal and written communication skills.
• Interest and empathy for people with disabilities and disadvantages.
• Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
• Ability to work varied schedules to include weekdays, weekends, evenings, and holidays.
• Ability to work any hours necessary to provide complete store coverage and supervision.
• Must have a valid Colorado State driver license and be able to operate company vehicle.

Benefits

• Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.
• Eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Eligible for pre-tax or post-tax (Roth) contributions to the retirement plan.