Assistant Store Manager - Oxford

Essential Responsibilities

• Supervises and performs all job responsibilities within the retail store, including but not limited to: Ensures 100% world-class customer service. Opens and closes the store as required.
• Hires, trains, develops, supervises, and evaluates assigned team members within the framework of MGI policies and procedures.
• Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the store.
• Schedules/maintains labor and payroll in accordance with the MGI policies and procedures.
• Responsible for image, maintenance, loss prevention and security.
• Orders and maintains supplies for designated areas within the store budget.
• Under the supervision of the Store Manager, responsible for: Monthly Safety Site Inspection Incident/Accident reports Purchase and supply orders Team Member Meeting Minutes Accurate data in required reports including but not limited to End of Day, Unprocessed, donor counts etc. Scheduling team members in ADP at least two weeks in advance WESA Reporting Work Requests (Maintenance, IT, etc.) Meeting Production Requirements (Hang Counts, Pricer Tote Counts, etc.) Team member retention Team member training and Goodwill U Ensuring donations leaving the store meet qualifications for the following: ï? E-Commerce ï?Salvage ï?Waste
• Keeps informed for product knowledge, industry trends, and competitive pricing. Cross-trained to assist as needed for Assistant Store Manager -- Sales Floor.

Minimum Qualifications

• Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
• Bachelor's degree in business of related field preferred.
• Strong leadership, interpersonal skills, and verbal and written communication skills.
• Basic computer skills.

Physical Requirements

• Able to bend, reach and stand for extensive periods of time and lift up to forty pounds.
• Able to perform tasks that require repetitive motion, i.e., tagging or pricing products.
• Manual dexterity is required.

Special Requirements

• Must open the store at least (2) times per week and must close the store at least (2) times per week, on time.
• This will result in managers opening and closing the store at least (4) days a week.
• Must have reliable transportation.

Critical Performance Factors

• Efficiency (Location vs goal)
• Transaction Value (Location vs goal)
• Donor Value (Location vs goal)
• Sales per Labor Hour vs LY (Location vs goal)
• Sales vs Budget (Location vs goal)
• Payroll as a Percent of Revenue (Location vs goal)
• Budgeted Profit vs Actual Profit (Location vs goal)
• Retention (New Hire 90 day retention and annual retention vs LY)
• Administration - Performance management/Training (zero overdue)
• Reporting-Quarterly Business Unit, Team Meeting Minutes, Safety, Image - Operations - GGC Internal Audit metric score
• Safety -- GGC Safety metric score