Assistant Store Manager - Outlet Store

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. We are committed to dismantling racism and advancing equity, diversity, and inclusion to help people reach their fullest potential through our education, job placement, and career pathway services.

About the role

Assistant Store Managers have direct supervision of all retail supervisors and hourly staff who have access to the vault and/or registers. They are responsible for total store supervision on a day-to-day basis to meet the needs of the store and its customers.

Responsibilities

• Performs all opening and closing procedures and responsibilities
• Ensures store audits and LP Audits are maintained at or above acceptable levels
• Leads semi-annual inventory
• Monitors all safe procedures and ensures cash handling procedures comply with policy
• Oversees supply management and ordering processes to ensure smooth store operations while staying within budget
• Ensures payroll expenses align with budgeted parameters
• Delegates work to appropriate employees and ensures wage requests and payroll timekeeping are up to date
• Manages all employee reimbursements, petty cash, and travel-related expenses
• Ensures building and functions are properly maintained; submits and monitors maintenance requests
• Ensures security and safety systems are in working order (door locks, alarms, bank deposits, refunds, vouchers, incident reports)
• Participates in full-cycle hiring, including interviewing and onboarding new retail employees following Goodwill's recruitment guidelines
• Serves as the security "captain" for the assigned store location, working with management and Loss Prevention to protect company assets from internal and external theft
• Delivers exceptional customer service to a variety of customers

Pay

Hourly Rate: $20.00 per hour